The Waldorf Astoria, New York City, Service

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OpinionWell
Rank

51st

Out of 676

The Waldorf Astoria	Average Price: $432 Check Rates

Hotel Class:

301 Park Avenue

New York City, 10022 View map

4-Star Hotel Rank: 23 of 106
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (79) bar (366) bath (95) bathroom (608) bed (393) bill (72) breakfast (410) brunch (95) charge (107) check in (452) check out (64) closet (69) complimentary (87) concierge (218) cost (130) deal (99) decor (137) dinner (106) food (269) front desk (159) hotel (3727) housekeeping (74) lobby (837) location (785) lunch (53) maid (53) manager (88) mini bar (48) money (194) parking (37) pillow (72) price (352) rate (172) recommend (228) restaurant (338) room (3769) room service (229) service (901) shower (199) spa (38) staff (1019) street (121) suite (505) towel (70) tub (48) value (72) view (271) walk (252) walk in (43) wireless (87)

Service

Appears in 900 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
better (43) breakfast (31) customer (53) excellent (85) expectation (44) food (46) good (94) great (106) guest (40) hotel (238) liked (32) lobby (40) location (57) new (37) night (33) outstanding (31)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bar was fine and drink service at the bar was good.

"Another Excellent Stay " Read full review on TripAdvisor 5/22/2012 Vote

2. Despite all of that, I still love the Waldorf-Astoria for the feel, ambiance and service.

"Historic venue " Read full review on TripAdvisor 5/20/2012 Vote

3. Don't bother staying at this establishment as the service, level of cleanliness and quality of rooms are probably better at a Holiday Inn.

"Don't bother! " Read full review on TripAdvisor 5/17/2012 Vote

4. When making reservations at the Waldorf, I had expectations of historic accommodations and fantastic service.

"Waldorf Can't Live Up to Its Reputation. Very Disappointing. " Read full review on TripAdvisor 5/15/2012 Vote

5. The rooms were cleaned daily and were spotless, the house-keeping service is excellent.

"Celebratory Stay May 2012 " Read full review on TripAdvisor 5/14/2012 Vote

6. The consierge service was very helpful on the other hand as were the hotels porters who were excellent.

"Great location but not impressed by some of the service " Read full review on TripAdvisor 5/13/2012 Vote

7. but service was nice First front desk person we got had no clue what was going on and failed to notify us about our hotel credit.

"Expensive, but Fun - minus construction " Read full review on TripAdvisor 5/9/2012 Vote

8. Great location, wonderful Waldorf service clean quiet rooms.

"Great place abd location " Read full review on TripAdvisor 5/5/2012 Vote

9. i have to say the stay we the Waldorf Astoria both times has got better and better, room and service is fantastic.

"2nd time at the waldorf NYC " Read full review on TripAdvisor 5/3/2012 Vote

10. However, if you appreciate architecture that cannot be replicated today, beauty and impeccable service, there is no better place in New York City than the Waldorf Astoria.

"Five star service " Read full review on TripAdvisor 5/3/2012 Vote