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OpinionWell
Rank
51st
Out of 676

The Waldorf Astoria

Average Price: $432  
 
Hotel Class:
301 Park Avenue
New York City, 10022 View map  
4-Star Hotel Rank: 23 of 106
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complimentary
Appears in 87 comments. 
98% wrote positive comments about complimentary
The following words were used in comments with Complimentary:
arrival (5)   bar (5)   breakfast (18)   coffee (6)   desk (6)   diamond (5)   drink (11)   generous (5)   hotel (17)   management (7)   nice (14)   night (5)   not (8)   offers (14)   room (34)   service (9)   suite (9)   upgraded (20)   voucher (5)   water (17)    
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1. We did not receive our complimentary bottled water once without having to ask for it; and when we did, it took room service 30 minutes to bring up 2 bottles of water.
"Disappointing " Read full review on TripAdvisor   5/7/2012 Vote      
2. I had friends that paid about the same and stayed at the Marriott and they had complimentary newspapers, business center, etc. They ordered room service and it was resasonable.
"Not worth the money " Read full review on TripAdvisor   5/1/2012 Vote      
3. We were told the business center - computers were complimentary for guest as well as a copy of the NY Times each morning when we booked our room.
"Not worth the money " Read full review on TripAdvisor   5/1/2012 Vote      
4. The clerk printed out 2 complimentary drink coupons and informed us to have a cocktail on the hotel and the room would be ready in less than 30 minutes.
"Old World Elegance Needs a Makeover " Read full review on TripAdvisor   5/1/2012 Vote      
5. As a guest of the Towers, you receive complimentary access to the continental breakfast in the Towers lounge on the 26th floor.
"An icon, but service could be better " Read full review on TripAdvisor   4/29/2012 Vote      
6. When we checked in on April 14, the very nice woman at the front desk gave us a complimentary upgrade and we ended up with a beautiful, big, corner room on the 30th floor of the Waldorf Towers, facing uptown.
"Wonderful Waldorf " Read full review on TripAdvisor   4/21/2012 Vote      
7. She also gave us a $30 coupon for their spa, and complimentary breakfast.
"Wonderful Waldorf " Read full review on TripAdvisor   4/21/2012 Vote      
8. We asked for an upgrade on reception (told to do so by friends; normally wouldn't have the nerve) and the man on reception, who was pleasant and courteous, upgraded our room to a lovely one, large by NY standards, and gave us some complimentary drinks vouchers to celebrate a birthday.
"Lovely Waldorf " Read full review on TripAdvisor   4/17/2012 Vote      
9. Lots of little complimentary details that just helped make the trip easy, like left luggage facility on our last day, free internet for check- in and printing for boarding passes etc. will recommend time and time again thank you Waldorf form 4 UK ladies who had the time of our lives in NYC.
"Just Wonderful! " Read full review on TripAdvisor   4/5/2012 Vote      
10. As a HiltonHonors member, we were supposed to receive 2 complimentary water bottles daily in our honor bar, but this only happened once during our 4 night stay.
"Great location: Convenient to mid-town landmarks. " Read full review on TripAdvisor   4/1/2012 Vote      
   
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