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OpinionWell
Rank
51st
Out of 676

The Waldorf Astoria

Average Price: $432  
 
Hotel Class:
301 Park Avenue
New York City, 10022 View map  
4-Star Hotel Rank: 23 of 106
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)
SAFE TO BOOK ? (3/5 issues found)
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Concierge
Appears in 218 comments. 
92% wrote positive comments about concierge
The following words were used in comments with Concierge:
excellent (10)   extremely (10)   friendly (15)   good (22)   great (14)   helpful (66)   hotel (27)   most (9)   nice (14)   recommend (19)   reservation (12)    
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1. We have just came from Ritz Carlton at San Fransisco(highly recommended), like waldorf we also requested concierge level of service, and Ritz didnt not dissapoint.
"Historical, old New York City, Fabulous lobby. " Read full review on TripAdvisor   5/20/2012 Vote      
2. Concierge was very helpful with restaurant recommendations.
"Weekend at the Astoria " Read full review on TripAdvisor   5/8/2012 Vote      
3. The door service was excellent, concierge service okay.
"Overrated " Read full review on TripAdvisor   4/23/2012 Vote      
4. The concierge desk is unbeatable for any assistance.
"Top NYC hotel " Read full review on TripAdvisor   4/21/2012 Vote      
5. Some staff and concierge are friendly, but some seem to have an attitude.
"Charming but a bit dated " Read full review on TripAdvisor   4/16/2012 Vote      
6. First, the good: - Gorgeous Art Deco style lobby- Beautiful marble bathroom with a medicine cabinet and under the sink cabinet, so there's plenty of toiletry space- Possibly the most comfortable bed I've ever slept in- Hotel staff was very friendly on check-in, upgrading me to a better room - Bellman was extremely helpful after I checked in, testing all the amenities of my room and showing me how they worked- iPod dock on nightstand- Helpful concierge- Plenty of hangers in the closet- Shades for the window so the room was nice and dark at night- Waiters in the Peacock Alley Bar were very friendly, if a little slow.
"Not worth the price " Read full review on TripAdvisor   3/20/2012 Vote      
7. I proposed to my girlfriend on the Saturday evening at the Empire State Building and I arranged for some roses and champagne to be in the room for when we got back and the concierge was extremely helpful with this.
"Even better than the first time " Read full review on TripAdvisor   3/13/2012 Vote      
8. Reception and concierge staff were very helpful and efficient.
"Can't beat the location of this grand hotel " Read full review on TripAdvisor   2/16/2012 Vote      
9. The concierge recommended a good restaurant for a steak and even booked a table for us.
"Beautiful and charming hotel " Read full review on TripAdvisor   2/12/2012 Vote      
10. Paul our bell person was top notch and David the concierge recommended a fantastic restaurant where we had one of the best meals in a long while.
"Disappointed in Waldorf Astoria " Read full review on TripAdvisor   2/10/2012 Vote      
   
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