The Waldorf Astoria, New York City, Housekeeping

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OpinionWell
Rank

51st

Out of 676

The Waldorf Astoria	Average Price: $432 Check Rates

Hotel Class:

301 Park Avenue

New York City, 10022 View map

4-Star Hotel Rank: 23 of 106
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (79) bar (366) bath (95) bathroom (608) bed (393) bill (72) breakfast (410) brunch (95) charge (107) check in (452) check out (64) closet (69) complimentary (87) concierge (218) cost (130) deal (99) decor (137) dinner (106) food (269) front desk (159) hotel (3727) housekeeping (74) lobby (837) location (785) lunch (53) maid (53) manager (88) mini bar (48) money (194) parking (37) pillow (72) price (352) rate (172) recommend (228) restaurant (338) room (3769) room service (229) service (901) shower (199) spa (38) staff (1019) street (121) suite (505) towel (70) tub (48) value (72) view (271) walk (252) walk in (43) wireless (87)

Housekeeping

Appears in 74 comments.

80% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (4) concierge (4) desk (5) excellent (4) friendly (8) good (5) guest (5) helpful (3) hotel (4) liked (4) maintenance (3) need (5) problem (3) reception (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff are extremely helpful and the housekeeping staff excellent.

"Elegant, Sophisticated - a great stay! " Read full review on TripAdvisor 4/22/2012 Vote

2. The housekeeping was friendly and efficient.

"Classic NY elegance but not true luxury any longer " Read full review on TripAdvisor 3/28/2012 Vote

3. I didn't have a bad experience at all, apart from the housekeeping staff stealing and spoiling my wine, but I wouldn't stay here again, especially on my own dime.

"Not worth the price " Read full review on TripAdvisor 3/20/2012 Vote

4. Exceptions to this feedback was reception manager, concierge and housekeeping who all did a good job.

"Huge disappointment " Read full review on TripAdvisor 3/20/2012 Vote

5. Housekeeping service is outstanding and was serviced twice daily.

"Best Hotel Experience Ever " Read full review on TripAdvisor 3/4/2012 Vote

6. not sure how these Housekeeping ladies do it, but it is amazing.

"Housekeeping Ninjas " Read full review on TripAdvisor 3/3/2012 Vote

7. From reception to housekeeping , any small request was cheerfully accommodated.

"Great Customer Service ! " Read full review on TripAdvisor 2/2/2012 Vote

8. Housekeeping did an excellent job and loved the proximity to The Today Show.

"Waldorf Towers lived up to my expectations!! " Read full review on TripAdvisor 12/19/2011 Vote

9. Once we left the room we noticed that we had forgotten a silver bracelet on the floor next to one bed (my partner remembered seeing it there and thought I would see it, which I didn't) and when we cam back for the luggage we asked the concierge only to be told that nothing had been turned in and that housekeeping had already cleaned the room.

"Mediocre rooms, Great Common areas " Read full review on TripAdvisor 12/10/2011 Vote

10. A simple call to the housekeeping department could have shortened my waiting time and made me a happy customer (especially as I announced an early arrival).

"When the employees become snobbier than their clientele " Read full review on TripAdvisor 11/11/2011 Vote