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OpinionWell
Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 97 comments. 
69% wrote positive comments about towel
The following words were used in comments with Towel:
clean (23)   desk (6)   dirty (6)   extra (7)   floor (6)   fresh (6)   good (7)   hotel (8)   housekeeping (8)   nice (6)   plenty (5)    
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1. Our request for extra towels was taken care of within 15 minutes.
"Came With a Tour Group " Read full review on TripAdvisor   5/7/2012 Vote      
2. The glasses were not washed and towels were not always restocked (dirty ones taken without fresh ones left).
"Think I would take a pass on this one..... " Read full review on TripAdvisor   4/23/2012 Vote      
3. We had to find a cart that evening to get clean towels and a new trash bag.
"A mess from beginning to end " Read full review on TripAdvisor   2/15/2012 Vote      
4. The room were cleaned every day & towels were changed too.
"Excellent stay!! " Read full review on TripAdvisor   1/3/2012 Vote      
5. The bed comfy with nice linens and towels provided.
"OK but not too impressed " Read full review on TripAdvisor   11/27/2011 Vote      
6. Housekeeping was always around saying hello to us and the room was clean by the time we got back (and they gave us plenty of towels).
"Perfect location for subway travellers! " Read full review on TripAdvisor   9/16/2011 Vote      
7. Our floor's cleaning supervisor apologized profusely, nearly begging to clean our rooms, but we just took clean towels, so we would have time to clean up and dress for the theatre.
"A handful of polite, competent staff. Rest are nightmares! " Read full review on TripAdvisor   9/11/2011 Vote      
8. ) In the morning I had to walk to the linen closet to get my own fresh towels.
"Filthiest hotel in NYC -- Time for a change! " Read full review on TripAdvisor   8/12/2011 Vote      
9. Also, we stayed for 3 nights and the rooms were not cleaned very well other than pulling the sheets up and putting out new towels.
"Only good if you got a deal " Read full review on TripAdvisor   6/30/2011 Vote      
10. Pros: A nicer Sheraton property with recent updates, comfy beds, new fluffy towels, good shower with very hot water even on a busy morning, responsive and friendly staff.
"Huge hotel, a bit frenzied in the lobby most mornings " Read full review on TripAdvisor   6/23/2011 Vote      
   
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