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OpinionWell
Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lobby
Appears in 489 comments. 
83% wrote positive comments about lobby
The following words were used in comments with Lobby:
free (111)   great (40)   guest (24)   hotel (138)   internet (65)   liked (30)   location (26)   nice (49)    
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1. fabulous hotel ,exceeded my expectations ,was breathtaking wen i walked in ,i stayed here in dec 2011 ant it was ust fabulous ,,the hotel was immacualtly clean and the xmas decorations were extra ordinary out of this world ust beatufuil huge xmas tree ,reinderrs ,toy soldiers ,lobby was beautiful ,rooms spacious and spotless the location was spot on step outisde and ur practically in times square ,can not praise this hotel enought he decor was ust stunning ,,will be back :) xx.
"excellent location ,excellent hotel :) " Read full review on TripAdvisor   5/19/2012 Vote      
2. You feel like you're at a train station or supermarket, the lobby is just masses of people, and barely any staff and the staff that is there ignore you or are not very helpful or friendly at all.
"$499 for cattle class " Read full review on TripAdvisor   5/16/2012 Vote      
3. Free in the lobby.
"Good room, great location, great staff " Read full review on TripAdvisor   5/14/2012 Vote      
4. The WiFi is also apparently free in the lobby.
"Great location, comfy beds - good deals on rooms to be found " Read full review on TripAdvisor   5/9/2012 Vote      
5. You probably hoped that forcing people to the free wifi in the lobby would bring in big bucks from the alcohol and food purchased there.
"Came With a Tour Group " Read full review on TripAdvisor   5/7/2012 Vote      
6. Lobby is clean; elevators are speedy; room was very comfortable; and the staff was great (especially loved the chipper guy in the hotel bar every morning serving coffee).
"The nickel & diming is tedious...but hotel is still a good one. " Read full review on TripAdvisor   4/25/2012 Vote      
7. The hotel lobby is beautiful.
"Wonderful hotel for our anniversary weekend! " Read full review on TripAdvisor   4/24/2012 Vote      
8. The free wi fi in the lobby was ok to check the email.
"Excellent hotel and location " Read full review on TripAdvisor   4/15/2012 Vote      
9. When we arrived at check-in at about 3:15pm (check-in started at 3pm) there was a huge line stretching throughout the lobby.
"Nice, clean rooms, with ZERO customer service " Read full review on TripAdvisor   4/11/2012 Vote      
10. Charges for wi-fi in the room; free wi-fi in lobby and conference areas.
"Sheraton Towers in the Heart of the Theatre District, NYC " Read full review on TripAdvisor   3/10/2012 Vote      
   
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