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Sheraton New York Hotel and Towers
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OpinionWell
Rank
45th
Out of 676
Sheraton New York Hotel and Towers
Average Price: $404
Check Rates
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019
View map
4-Star Hotel Rank:
21 of 106
Average review rating:
3.79
OpinionWell Value Index:
4
Traveler reviews analyzed:
BedBugRegistry
(
39
)
,
Expedia
(
56
)
,
MyTravelGuide
(
2067
)
,
TripAdvisor
(
1614
)
,
YahooTravel
(
82
)
SAFE TO BOOK ?
(4/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
Recent comments
complained about bed bugs.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(63)
bar
(180)
bath
(32)
bathroom
(398)
bed
(375)
bill
(49)
breakfast
(290)
charge
(144)
check in
(409)
check out
(84)
checkout
(35)
check-out
(33)
complimentary
(61)
concierge
(200)
cost
(86)
deal
(120)
decor
(37)
dinner
(72)
fee
(48)
fitness center
(32)
food
(142)
front desk
(331)
gym
(66)
hotel
(3395)
housekeeping
(105)
lobby
(489)
location
(1191)
manager
(211)
money
(84)
parking
(77)
pillow
(62)
pool
(33)
price
(277)
rate
(154)
recommend
(213)
restaurant
(232)
room
(3757)
room service
(82)
service
(575)
sheets
(40)
shower
(166)
staff
(854)
street
(191)
suite
(88)
towel
(97)
tub
(35)
value
(70)
view
(216)
walk
(296)
wireless
(120)
See more
Charge
Appears in 144 comments.
76% wrote positive comments about
charge
The following words were used in comments with
Charge:
better
(7)
charged
(159)
club
(7)
extra
(10)
free
(14)
guest
(7)
hotel
(41)
internet
(16)
lobby
(8)
luggage
(7)
need
(7)
nice
(8)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
One time they provided us with a cot (which is actually quite comfortable) free of
charge
.
"Great location, comfy beds - good deals on rooms to be found "
Read full review
on
TripAdvisor
5/9/2012
Vote
2.
Also, while their gym is very nice, they do
charge
$10/day ($20 for total stay) to use it.
"Great location "
Read full review
on
TripAdvisor
3/29/2012
Vote
3.
All of our west coast hotels provided wireless internet access in the room free of
charge
.
"GLIB Tour "
Read full review
on
TripAdvisor
1/10/2012
Vote
4.
I am disappointed though that there is an extra
charge
for a new room and do not think that is commensurate with a four star hotel that should automoatically provide guests with the newer rooms if available at check in.
"Nicely renovated, good location "
Read full review
on
TripAdvisor
1/10/2012
Vote
5.
I would stay there again but not if there was an upgrade
charge
for a newly renovated room.
"Nicely renovated, good location "
Read full review
on
TripAdvisor
1/10/2012
Vote
6.
Unfortunately, I was advised that there was an upgrade
charge
for a newly renovated room.
"Nicely renovated, good location "
Read full review
on
TripAdvisor
1/10/2012
Vote
7.
Breakfast is not included and the hotel
charge
s you for everything, such as $15 per day for wifi, $3.50 per bag in luggage storage - the type of things that are usually provided free of
charge
in most 4 & 5 star hotels.
"Fabulous location, very average hotel "
Read full review
on
TripAdvisor
11/21/2011
Vote
8.
So they took my overnight bag and stored it for free, which was nice, since they do
charge
.
"Got More than Expected "
Read full review
on
TripAdvisor
10/2/2011
Vote
9.
My niece made the mistake of moving a can of coke to put in her leftovers but they called downstairs and had no problem removing the
charge
from the bill.
"Pleasant Stay - Good Location "
Read full review
on
TripAdvisor
8/10/2011
Vote
10.
When we arrived, we were able to get a King room with a roll-away free of
charge
on a Club-level floor in the 60's.
"JULY 2010 STAY - Fantastic service, wonderful rooms. "
Read full review
on
TripAdvisor
7/27/2011
Vote
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