Sheraton New York Hotel and Towers, New York City, Manager

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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amenity (63) bar (180) bath (32) bathroom (398) bed (375) bill (49) breakfast (290) charge (144) check in (409) check out (84) checkout (35) check-out (33) complimentary (61) concierge (200) cost (86) deal (120) decor (37) dinner (72) fee (48) fitness center (32) food (142) front desk (331) gym (66) hotel (3395) housekeeping (105) lobby (489) location (1191) manager (211) money (84) parking (77) pillow (62) pool (33) price (277) rate (154) recommend (213) restaurant (232) room (3757) room service (82) service (575) sheets (40) shower (166) staff (854) street (191) suite (88) towel (97) tub (35) value (70) view (216) walk (296) wireless (120)

Manager

Appears in 211 comments.

64% wrote positive comments about manager

The following words were used in comments with Manager:
generous (19) great (7) guest (38) helpful (15) hotel (57) liked (8) management (221) need (9) nice (10) night (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great bartender and dedicated managers to help with everything.

"Close to Theaters, Club Upgrade a Real Deal! " Read full review on TripAdvisor 5/10/2012 Vote

2. I must say that the night manager is another great reason for anyone to stay here.

"Great evening Manager " Read full review on TripAdvisor 4/17/2012 Vote

3. Why weren't the managers more proactive and get behind the desk and help out.

"Great Location " Read full review on TripAdvisor 4/14/2012 Vote

4. Kenny Imafidon the Front Desk manager was very considerate and responsive.

"Great Service - great hotel " Read full review on TripAdvisor 1/6/2012 Vote

5. On check out, when in line a very nice and seeming helpful manager said if prepaid I could just drop my keys.

"Really.... Most spartan room I've been in " Read full review on TripAdvisor 1/6/2012 Vote

6. I notified the manager of the Sheraton a few days later and he told me he would take care of me personally on my next stay.

"The hotel front desk clerk Ahmed needs a lesson in manners " Read full review on TripAdvisor 11/28/2011 Vote

7. The managers are always pulling triple shifts and to tired to help you.

"Depends if your in a refurbished room or not " Read full review on TripAdvisor 10/23/2011 Vote

8. Thanks to the wonderful General Manager, Mark, who personally accommodated our requests to stay in a renovated room.

"Amazing experience, surpassed expectations " Read full review on TripAdvisor 9/11/2011 Vote

9. I couldn't have asked for a more attentive manager.

"Great People, Great Hotel " Read full review on TripAdvisor 9/3/2011 Vote

10. In addition, the front desk manager, Kenny, was terrific.

"Great People, Great Hotel " Read full review on TripAdvisor 9/3/2011 Vote