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OpinionWell
Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 49 comments. 
66% wrote positive comments about bill
The following words were used in comments with Bill:
cares (3)   charged (9)   clean (3)   cost (3)   desk (4)   drink (3)   expense (4)   generous (3)   hotel (11)   management (4)   new (3)   night (5)    
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1. My niece made the mistake of moving a can of coke to put in her leftovers but they called downstairs and had no problem removing the charge from the bill.
"Pleasant Stay - Good Location " Read full review on TripAdvisor   8/10/2011 Vote      
2. Generally New York like most of the other big world cities is expensive and the tipping thing is big there, on average we found they add 18% onto your bill and lunch / dinner for 4 was coming out at about $160.
"Excellent service, fantastic location, highly recommended " Read full review on TripAdvisor   10/24/2009 Vote      
3. We were upgraded to a beautiful junior suite thanks to Bill Russell in the front office.
"Sheraton New York Exceeds Our Expectations Once Again " Read full review on TripAdvisor   10/23/2009 Vote      
4. The previous guest's receipt/bill copy was left on the dresser in the room, which made me slightly suspicious about how thoroughly the room had been cleaned.
"great location, everything else average " Read full review on TripAdvisor   6/8/2009 Vote      
5. Which helped pay for the dry cleaning bill when I returned home, since I had to dry clean or launder everything I had brought, and spray the suitcase with SteriFab before bringing it into the house.
Read full review   1/9/2008 Vote      
6. We were charged for water ($8+) from the minibar on our final bill.
"A mess from beginning to end " Read full review on TripAdvisor   2/15/2012 Vote      
7. The hotel's way to contact billing is a pain.
"Great Location for Holiday " Read full review on TripAdvisor   1/22/2012 Vote      
8. Hotels will add that cost onto your bill and not ask for those details so beware.
"GLIB Tour " Read full review on TripAdvisor   1/10/2012 Vote      
9. Later I got a bill for $147 for mini bar and parking (didn't touch the mini bar and paid directly for parking) After multipel call to accounting (try it, you will laugh) finially insisted on speaking with a real person.
"Really.... Most spartan room I've been in " Read full review on TripAdvisor   1/6/2012 Vote      
10. As othters reviews say, staff is friendly, no complains about changing money for smaller bills (what i did every day of my stay).
"Perfect Location " Read full review on TripAdvisor   12/25/2011 Vote      
   
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