Sheraton New York Hotel and Towers, New York City, Housekeeping

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (63) bar (180) bath (32) bathroom (398) bed (375) bill (49) breakfast (290) charge (144) check in (409) check out (84) checkout (35) check-out (33) complimentary (61) concierge (200) cost (86) deal (120) decor (37) dinner (72) fee (48) fitness center (32) food (142) front desk (331) gym (66) hotel (3395) housekeeping (105) lobby (489) location (1191) manager (211) money (84) parking (77) pillow (62) pool (33) price (277) rate (154) recommend (213) restaurant (232) room (3757) room service (82) service (575) sheets (40) shower (166) staff (854) street (191) suite (88) towel (97) tub (35) value (70) view (216) walk (296) wireless (120)

Housekeeping

Appears in 105 comments.

75% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (23) concierge (5) desk (7) friendly (9) good (8) great (7) guest (8) helpful (9) hotel (5) management (6) night (5) problem (5) responsive (4) return (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping very good.

"Close to Theaters, Club Upgrade a Real Deal! " Read full review on TripAdvisor 5/10/2012 Vote

2. Housekeeping was great each day.

"Couldn't have had a better location! " Read full review on TripAdvisor 4/9/2012 Vote

3. Housekeeping was very nice and ready to help us with anything.

"Excellent value " Read full review on TripAdvisor 2/12/2012 Vote

4. The room was spotless (no bedbugs) and the housekeeping staff was efficient and responsive.

"Great location " Read full review on TripAdvisor 1/28/2012 Vote

5. Housekeeping were great throughout always doing a great job and always saying hello and having a chat if we crossed paths in the corridor, and we left a modest tip to thank them.

"Great location, Great Room, Great Service! " Read full review on TripAdvisor 12/8/2011 Vote

6. Housekeeping was fantastic and always responded when we said hello & in English :o) no complaints from them and made sure the gratuity showed our appreciation.

"Family trip to NYC worked out fine from here - a True review " Read full review on TripAdvisor 11/23/2011 Vote

7. Staff at desk, office, club, housekeeping were all terrific.

"Loyely hotel in New York " Read full review on TripAdvisor 11/2/2011 Vote

8. Anthony, the concierge, George Gamble in security, Lewis in Guest Services, Pearl the floor manager in housekeeping, and David Bascome, Bell Captain all helped out to return my out of town guest's eye glasses.

"great staff " Read full review on TripAdvisor 9/18/2011 Vote

9. The staff was always very friendly (housekeeping greeting you in the hallway and the concerige always had great recommendations).

"Great hotel near all of the action in Times Square! " Read full review on TripAdvisor 9/12/2011 Vote

10. I called service express and asked that housekeeping clean the room.

"Filthiest hotel in NYC -- Time for a change! " Read full review on TripAdvisor 8/12/2011 Vote