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Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in Traveler Insight - Easy Check-in
Appears in 406 comments. 
83% wrote positive comments about check in
The following words were used in comments with Check in:
efficient (23)   free (14)   friendly (26)   helpful (24)   hotel (67)   lobby (17)    
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1. I travel to New York and its my first time to check in to Sheraton New York.
"Expansion of the hotel " Read full review on TripAdvisor   5/19/2012 Vote      
2. Although I didn't have any problems, a person next to me at check in made a big stink and the staff handled it well.
"Great location for business, very big rooms for NYC " Read full review on TripAdvisor   5/18/2012 Vote      
3. You stand in a long line at check in, like when you fly economy on a budget airline where they treat you like a piece of cattle.
"$499 for cattle class " Read full review on TripAdvisor   5/16/2012 Vote      
4. The staff was exceptionally helpful and readily accommodated our requests - including early check-in.
"Good room, great location, great staff " Read full review on TripAdvisor   5/14/2012 Vote      
5. It was a very long line at 3pm on a Saturday to check in, but it moved fast.
"Rooms are simply beautiful " Read full review on TripAdvisor   5/1/2012 Vote      
6. the building is a maze; the check in staff are v friendly.
"bland and impersonal " Read full review on TripAdvisor   4/12/2012 Vote      
7. Shortly after check-in, there was a knock at the door wih a fruit bowl, bottled water, and a lovely note thanking us for staying with them.
"Couldn't have had a better location! " Read full review on TripAdvisor   4/9/2012 Vote      
8. Akada Philip helped us check in and she was amazing.
"Outstanding guest service! " Read full review on TripAdvisor   3/22/2012 Vote      
9. At check in, I requested a complimentary upgrade to a standard renovated room, and the concierge sternly told me 'No!' and that I should be 'grateful' that I was receiving an early check in time rather than requesting anything complimentary.
"Not too impressed.. " Read full review on TripAdvisor   2/20/2012 Vote      
10. The staff is very friendly, from the check in, the Link lounge, in the restaurant .
"A great place to stay! " Read full review on TripAdvisor   2/20/2012 Vote      
   
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