Sheraton New York Hotel and Towers, New York City, Staff

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (63) bar (180) bath (32) bathroom (398) bed (375) bill (49) breakfast (290) charge (144) check in (409) check out (84) checkout (35) check-out (33) complimentary (61) concierge (200) cost (86) deal (120) decor (37) dinner (72) fee (48) fitness center (32) food (142) front desk (331) gym (66) hotel (3395) housekeeping (105) lobby (489) location (1191) manager (211) money (84) parking (77) pillow (62) pool (33) price (277) rate (154) recommend (213) restaurant (232) room (3757) room service (82) service (575) sheets (40) shower (166) staff (854) street (191) suite (88) towel (97) tub (35) value (70) view (216) walk (296) wireless (120)

Staff

Appears in 854 comments.

80% wrote positive comments about staff

The following words were used in comments with Staff:
clean (75) concierge (39) desk (68) extremely (31) friendly (193) good (51) great (100) guest (33) helpful (185) hotel (222) housekeeping (34) location (73) new (33) nice (37) rude (39) service (73)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One reviewer took exception to the cleaning staff, but we found them extremely friendly and helpful.

"" A great New York hotel" " Read full review on TripAdvisor 5/23/2012 Vote

2. Overall the staff were very good.

"" A great New York hotel" " Read full review on TripAdvisor 5/23/2012 Vote

3. Hotel staff was very friendly and room was very clean and up to date.

"Great stay and convenient location " Read full review on TripAdvisor 5/17/2012 Vote

4. For this price you'd expect they have adequate staff at hand, but they don't.

"$499 for cattle class " Read full review on TripAdvisor 5/16/2012 Vote

5. The staff was exceptionally helpful and readily accommodated our requests - including early check-in.

"Good room, great location, great staff " Read full review on TripAdvisor 5/14/2012 Vote

6. But generally the staff is very helpful and accommodating - everyone from the front desk staff to the housekeepers and maintenance staff to the bellboys and doorman.

"Great location, comfy beds - good deals on rooms to be found " Read full review on TripAdvisor 5/9/2012 Vote

7. Overall, a very good hotel in a great location with a friendly staff and an excellent value.

"Excellent value, great location " Read full review on TripAdvisor 5/9/2012 Vote

8. The hotel staff were very helpful and friendly.

"GREAT HOTEL, GREAT STAFF A+++++++++ " Read full review on TripAdvisor 5/7/2012 Vote

9. The staff was extremely pleasant and helpful and the location is wonderful between Central Park and Time Square.

"Conflicted " Read full review on TripAdvisor 5/1/2012 Vote

10. Lobby is clean; elevators are speedy; room was very comfortable; and the staff was great (especially loved the chipper guy in the hotel bar every morning serving coffee).

"The nickel & diming is tedious...but hotel is still a good one. " Read full review on TripAdvisor 4/25/2012 Vote