5. The site makes the place looks great, the lobby is even very nice, but when you get to the rooms? Chipping paint, chipping wall facades, non-working wall air handling units, no response from hotel staff when service calls were made, staff yelling at each other in the hallways late at night at a volume loud enough for multiple people to leave their rooms and look around, security issues with non guests wandering floors and having to be trespassed (elevator guard didn't seem to be paying attention or give a damn).