9. On my second visit, I flew in with my family just before Thanksgiving from the UK, the first room they offered was fine but the second family room was in a word unsuitable, stained carpet, leaky tap, industrial sounding air conditioning and peeling walls, off I went to the reception and told them point blankly there was no way I would be staying in that room and I wished to be moved, following 3 moves we found another perfect room.