4, San Francisco, Unhelpful

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Rank

7th

Out of 493

4	Average Price: $220 Check Rates

Hotel Class:

55 Cyril Magnin Street

San Francisco, 94102 View map

4-Star Hotel Rank: 5 of 37
Average review rating: 3.99

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (92) , MyTravelGuide (881) , Travelocity (9) , TripAdvisor (1553) , YahooTravel (63)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 11 comments.

The following words were used in comments with Unhelpful:
desk (2) rude (4) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had a mix-up with my complimentary breakfast, a priceline error, and the staff were completely unhelpful and condescending.

"Decent Hotel- Ambivalent Staff " Read full review on TripAdvisor 3/19/2012 Vote

2. We found him to be rude and unhelpful.

"GREAT HOTEL, EXCELLENT LOCATION SHAME ABOUT THE RUDE CONCIERGE " Read full review on TripAdvisor 7/21/2011 Vote

3. They were unhelpful when a tour of mine which they book did not materialise.

"The Good, Not so Good and Ugly " Read full review on TripAdvisor 6/1/2011 Vote

4. but when situation arises, i find their management was rude and extremely unhelpful.

"good location but management has poor and defensive attitude " Read full review on TripAdvisor 1/2/2011 Vote

5. I asked to be moved multiple times, and the front desk staff was nice, but completely unhelpful.

"Disgusting - avoid this hotel at all costs " Read full review on TripAdvisor 10/10/2010 Vote

6. There was one concierge( an older Asian woman) who worked during the days and was totally rude and unhelpful).

"Good location. A few nice staff members. Many complaints " Read full review on TripAdvisor 6/28/2010 Vote

7. unhelpful staff.

"can you say incompetance " Read full review on TripAdvisor 5/16/2010 Vote

8. I was very happy about that since I had read other reviews indicating that they would be unhelpful in that regard.

"Great central location for BART and MUNI " Read full review on TripAdvisor 4/12/2009 Vote

9. Staff was unhelpful and unfriendly, yet waited expectantly for tipping.

"Service not worth the money. " Read full review on TripAdvisor 3/20/2009 Vote

10. But the treatment we then recieved by their counterstaff was unhelpful and downright rude.

"A very bad experience " Read full review on TripAdvisor 10/4/2008 Vote