Milford Plaza at Times Square, New York City, Complain

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OpinionWell
Rank

186th

Out of 676

Milford Plaza at Times Square	Average Price: $176 Check Rates

Hotel Class:

700 Eigth Avenue

New York City, 10036 View map

2-Star Hotel Rank: 32 of 144
Average review rating: 3.74

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (44) , TripAdvisor (829)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Complain

Appears in 60 comments.

The following words were used in comments with Complain:
$ (4) bed (3) breakfast (5) desk (8) floor (5) guest (4) hotel (11) mold (3) much (4) night (4) not (6) price (4) reception (4) reviews (6) room (32) service (5) size (4) staff (5) tip (4) wall (4)

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1. Obviously I went downstairs to complain, where I was told that the manager on duty was not available to speak with me so I had to raise my complaint with one of the ladies behind the desk.

"Not again after leaving my room unlocked...! " Read full review on TripAdvisor 5/22/2012 Vote

2. We complained to the front desk and they did nothing to fix it.

"Horrible Experience " Read full review on TripAdvisor 4/13/2012 Vote

3. I have seen some reviews complain of noise from the rennovation work.

"Good value; you get what you pay for. " Read full review on TripAdvisor 4/8/2012 Vote

4. I was with her when she complained for the second time.

"VERY Disappointing! " Read full review on TripAdvisor 3/16/2012 Vote

5. We were switched to the 28th floor after going to desk & complaining.

"Great location for price " Read full review on TripAdvisor 2/25/2012 Vote

6. Our room was not cleaned or serviced for three days out of the seven we were there, even though we complained three times nobody seemed to give a damn.

"What a shambles " Read full review on TripAdvisor 2/19/2012 Vote

7. To make matters worse, she mocked us because it was freezing outside and we were complaining about a room that was too hot.

"Very poor for that price! " Read full review on TripAdvisor 1/15/2012 Vote

8. It is simply not a coincidence that every time I went to the front desk there were other guests complaining about diverse things too.

"Very poor for that price! " Read full review on TripAdvisor 1/15/2012 Vote

9. So we went to the check-in again to complain, but they didn't care at all.

"Very poor for that price! " Read full review on TripAdvisor 1/15/2012 Vote

10. We complained at the check-in, and they've sent an engineer.

"Very poor for that price! " Read full review on TripAdvisor 1/15/2012 Vote