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Rank
29th
Out of 415

The Palmer House Hilton

Average Price: $282  
 
Hotel Class:
17 East Monroe Street
Chicago, 60603 View map  
4-Star Hotel Rank: 12 of 39
Average review rating: 3.73
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)
SAFE TO BOOK ? (4/5 issues found)
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Worst
Appears in 69 comments. 
The following words were used in comments with Worst:
annoy (3)   beauty (4)   busy (3)   customer (5)   expectation (4)   experience (11)   great (3)   hotel (34)   liked (4)   location (3)   nice (3)   night (3)   not (8)   park (5)   queen (3)   room (19)   service (9)   shower (4)   sound (3)   valet (3)    
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1. The hotel has a beautiful lobby, but the room was one of the worst rooms I have ever stayed in.
"Not worth the rating and the price " Read full review on TripAdvisor   5/9/2012 Vote      
2. worst was they slept in one morning and by 7am no one was there to set up so gave us a coupon for main breakfast place, but no hot food only cold.
"No luster here " Read full review on TripAdvisor   4/24/2012 Vote      
3. The worst part of the hotel is don't wast you money on the club level.
"No luster here " Read full review on TripAdvisor   4/24/2012 Vote      
4. I travel quite a bit every year, have stayed in dozens of hotels, motels, B&B's, cottages, cabins, and this was BY FAR the absolute worst experience i have ever had.
"Camping At The Hilton " Read full review on TripAdvisor   4/19/2012 Vote      
5. 2) The four of us could share a queenOutside of this, the worst check-in process of my life(whining now over), the hotel was great.
"Confirm the Specifics of Your Reservation!!! " Read full review on TripAdvisor   4/2/2012 Vote      
6. We had worst experience in our life so far, elevators are so noisy, feels like some truck honking or passing by for every 10 seconds.
"Not as good as rated here " Read full review on TripAdvisor   1/3/2012 Vote      
7. We have had many nice rooms at this property in the past several years, but this one was by far one of the worst I've ever had.
"Good Location, Small rooms " Read full review on TripAdvisor   12/18/2011 Vote      
8. Located within walking distance of the Art Institute (don't miss a visit), great shopping, theatre, and Michigan Ave is a nice walk (in all but the worst weather).
"Beautiful lobby, great staff, good location " Read full review on TripAdvisor   12/12/2011 Vote      
9. The bathroom was small and was the worst.
"Disappointed in 2011 " Read full review on TripAdvisor   9/24/2011 Vote      
10. But the worst is your totally inaccurate statement, without details, that in-room internet is available for a 'modest cost' or some such phrase.
"vanishing amenities " Read full review on TripAdvisor   8/14/2011 Vote      
   
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