The Palmer House Hilton, Chicago, Issue

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit small (22) annoy (28) avoid (30) awful (22) bad (113) bed bugs (30) broken (23) complain (66) complaint (49) cramped (24) dated (58) difficult (37) dirty (48) disappoint (144) disturbing (17) downside (24) expensive (165) frustrated (17) hard (59) hassle (14) horrible (25) inconvenient (30) issue (108) lack (55) loud (67) negative (57) noise (164) noisy (71) outdated (23) outrageous (24) overpriced (37) peeling (38) poor (68) pricey (47) problem (190) ridiculous (31) rude (47) shabby (16) shame (15) shock (14) slow (69) smell (52) terrible (36) tiny (131) too small (20) uncomfortable (18) unfortunate (48) worn (26) worst (36) wrong (39)

Issue

Appears in 161 comments.

The following words were used in comments with Issue:
area (6) bathroom (8) big (9) deal (7) elevator (8) hotel (56) internet (7) location (7) management (6) nice (6) noise (21) not (38) problem (14) room (50) service (12) size (11) small (12) staff (9) useful (7) wall (6)

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1. We parked our car in the underground parking attached to the hotel for three days and had no issues.

"Great Value " Read full review on TripAdvisor 5/22/2012 Vote

2. So I can't speak of their customer service specifically regarding this issue.

"Wasn't awful, wasn't fantastic... " Read full review on TripAdvisor 5/18/2012 Vote

3. Other than those small issues, we enjoyed our stay.

""A Great Stay" " Read full review on TripAdvisor 5/7/2012 Vote

4. I use AT&T and I was facing some service issues, this is what Apple Genius told me in Apple store: An AT&T tower went down last year in the loop area, so there is only one tower working.

"Great hotel " Read full review on TripAdvisor 5/7/2012 Vote

5. I've experienced both sides of the issue that some complain about with the size of the rooms.

"Extraordinary Convenience and grand " Read full review on TripAdvisor 4/23/2012 Vote

6. I complained about the issue and was told that I could bring my luggage downstairs, check out of the room they had accidentally given me and that they would give me a different room as soon as one was ready that evening.

"Do not stay here " Read full review on TripAdvisor 4/9/2012 Vote

7. We were concerned about the L being so close and therefore loud but our room was blissfully quiet and noise was not an issue at all.

"Wonderful Historic Hotel " Read full review on TripAdvisor 3/18/2012 Vote

8. These are not issues I would have expected to have to deal with from a 4 star hotel.

"Slightly Disapointed " Read full review on TripAdvisor 3/1/2012 Vote

9. Not to mention, since this hotel is old there were issues with the water pressure and the hot water remaining a consistent temperature while you were in the shower.

"Slightly Disapointed " Read full review on TripAdvisor 3/1/2012 Vote

10. My only issue with this hotel is the feeling of being nickeled and dimed to death.

"Lovely hotel - with just a couple of issues " Read full review on TripAdvisor 2/20/2012 Vote