The Palmer House Hilton, Chicago, Problem

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » The Palmer House Hilton

OpinionWell
Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (22) annoy (28) avoid (30) awful (22) bad (113) bed bugs (30) broken (23) complain (66) complaint (49) cramped (24) dated (58) difficult (37) dirty (48) disappoint (144) disturbing (17) downside (24) expensive (165) frustrated (17) hard (59) hassle (14) horrible (25) inconvenient (30) issue (108) lack (55) loud (67) negative (57) noise (164) noisy (71) outdated (23) outrageous (24) overpriced (37) peeling (38) poor (68) pricey (47) problem (190) ridiculous (31) rude (47) shabby (16) shame (15) shock (14) slow (69) smell (52) terrible (36) tiny (131) too small (20) uncomfortable (18) unfortunate (48) worn (26) worst (36) wrong (39)

Problem

Appears in 355 comments.

The following words were used in comments with Problem:
bed (20) desk (19) elevator (17) floor (12) great (12) helpful (12) hotel (95) liked (15) management (13) much (12) never (16) noise (24) not (86) park (24) room (101) service (37) size (13) small (22) staff (20) valet (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The only real problem is the walls are thin.

"Busy but very nice. " Read full review on TripAdvisor 5/13/2012 Vote

2. Check-out:Used the TV check out feature without any problems.

"Good location for tourists " Read full review on TripAdvisor 4/16/2012 Vote

3. I mean, what can you say? What could cause a giant roach like that to develop? I can only think that there's a major cleanliness problem.

"Two-inch roach in bathroom; I'm not going back " Read full review on TripAdvisor 4/14/2012 Vote

4. The hotel staff was helpful in solving the problem with the reservation somebody at the conference made for me.

"Nice hotel, good location but the food was ok " Read full review on TripAdvisor 4/7/2012 Vote

5. They now have wifi in the rooms and it worked without any problems and was pretty fast.

"Great historic hotel/Good to see they finally have WIFI " Read full review on TripAdvisor 3/20/2012 Vote

6. Maid service was spotty but minor problems were quickly renovated.

"Love this Hotel , So I will Forgive Its Few Trespasses " Read full review on TripAdvisor 3/16/2012 Vote

7. (They were having some problem collecting charges, so they gave me 3 free days--probably because they weren't able to figure out who was logging on).

"Good overall but annoying extra charges and few amenities in standard room " Read full review on TripAdvisor 2/21/2012 Vote

8. It wasn't a problem more like a lost opportunity.

"Lovely hotel - with just a couple of issues " Read full review on TripAdvisor 2/20/2012 Vote

9. Out last visit we were on the 12th floor and we never had any problems with the elevators.

"Great lobby and location " Read full review on TripAdvisor 2/19/2012 Vote

10. Not a problem for me but it would have been impossible for two people to be in the bathroom at the same time.

"Reliable Choice " Read full review on TripAdvisor 2/5/2012 Vote