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Rank
29th
Out of 415

The Palmer House Hilton

Average Price: $282  
 
Hotel Class:
17 East Monroe Street
Chicago, 60603 View map  
4-Star Hotel Rank: 12 of 39
Average review rating: 3.73
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 38 comments. 
The following words were used in comments with Frustrated:
$ (6)   bags (2)   clerk (2)   community (3)   desk (3)   facilities (2)   great (3)   guest (2)   hotel (6)   internet (5)   liked (3)   night (3)   nightmare (2)   not (2)   pretty (2)   service (3)   size (2)   staff (4)   useful (4)   valet (9)    
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1. I was glad to see how nice the James were, but can't tell you how frustrated I am with the room I was assigned.
"Great historic hotel, but rooms are way too small. I felt claustrophobic. " Read full review on TripAdvisor   5/17/2012 Vote      
2. The business center was frustrating.
"Great Staff; Okay Hotel " Read full review on TripAdvisor   2/20/2012 Vote      
3. Check-in was long and frustrating.
"All the Hotel Development Money was Spent in the Lobby and Very Little in the Sleeping Rooms " Read full review on TripAdvisor   10/10/2011 Vote      
4. frustrating.
"Beautiful place to visit but not stay... " Read full review on TripAdvisor   8/1/2011 Vote      
5. This made my stay frustrating as I am used to looking up maps and other visitor information on the internet.
"Beautiful Hotel, nice stay, expect to pay additional fees for everything " Read full review on TripAdvisor   7/28/2011 Vote      
6. It was slightly frustrating, though not surprising, that there's a fee for Wi-Fi (even in the Starbucks).
"Great location, pretty " Read full review on TripAdvisor   7/9/2011 Vote      
7. Being told that they had no wireless routers left without an apology was frustrating - especially when one of the few perks of Hhonors Gold is free Internet access.
"Disappointingly shabby " Read full review on TripAdvisor   5/1/2011 Vote      
8. But when the hotel starts to act money-hungry and start to overcharge or charge for simple things that even high-rated hotels don't charge for, that gets frustrating.
"Disappointed, should be a 3 star. Poorly managed. Definitely not worth the value " Read full review on TripAdvisor   4/11/2011 Vote      
9. Rather than calling housekeeping or management, I checked out quite frustrated.
"I may come back for a drink but not for the night.... " Read full review on TripAdvisor   10/11/2010 Vote      
10. and we were both frustrated, hungry and tired.
"Not what I thought " Read full review on TripAdvisor   4/19/2010 Vote      
   
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