The Palmer House Hilton, Chicago, Poor

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » The Palmer House Hilton

OpinionWell
Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (22) annoy (28) avoid (30) awful (22) bad (113) bed bugs (30) broken (23) complain (66) complaint (49) cramped (24) dated (58) difficult (37) dirty (48) disappoint (144) disturbing (17) downside (24) expensive (165) frustrated (17) hard (59) hassle (14) horrible (25) inconvenient (30) issue (108) lack (55) loud (67) negative (57) noise (164) noisy (71) outdated (23) outrageous (24) overpriced (37) peeling (38) poor (68) pricey (47) problem (190) ridiculous (31) rude (47) shabby (16) shame (15) shock (14) slow (69) smell (52) terrible (36) tiny (131) too small (20) uncomfortable (18) unfortunate (48) worn (26) worst (36) wrong (39)

Poor	Appears in 147 comments.

The following words were used in comments with Poor:
bad (7) bed (9) coffee (6) desk (7) experience (6) food (9) guest (5) hotel (29) housekeeping (6) lighting (7) lobby (7) location (9) not (21) park (6) quality (7) room (61) service (36) small (8) staff (11) view (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Why work as a hotel concierge if you don't like the public?The breakfast service at the Lockwood Restaurant was also very poor.

"A good hotel that could be a great one " Read full review on TripAdvisor 3/1/2012 Vote

2. Other reviews indicated there are better rooms, so not sure if we got a poor location due to the fact that we paid the hotwire rate, because the hotel was full, or just bad luck.

"Didn't meet expectations of a 4-star " Read full review on TripAdvisor 2/20/2012 Vote

3. Don't waste any $ on specialty drinks as they were very poor quality, very little alcohol and VERY expensive.

"Mixed feelings " Read full review on TripAdvisor 1/18/2012 Vote

4. As far as the spa goes I had to give them a poor rating because they just couldnt accomodate us.

"Great Girls Weekend Getaway " Read full review on TripAdvisor 1/9/2012 Vote

5. The Starbucks inside hotel has poor-poor service.

"Room did not have flat screen high def tv! " Read full review on TripAdvisor 12/28/2011 Vote

6. Dingy, poor lighting, peeling paint, a window looking across a small courtyard into other guest room windows.

"Great location, pretty lobby, shabby room " Read full review on TripAdvisor 12/3/2011 Vote

7. We stayed part of our last visit in a small, odd room with a poor bed and the rest in a larger room with a perfectly acceptable bed.

"A Grand Dame Drifting " Read full review on TripAdvisor 11/21/2011 Vote

8. 00 a day and extremely poor speed.

"Very disappointed " Read full review on TripAdvisor 11/17/2011 Vote

9. Rooms are clean, decor is 'average' and most views fairly poor.

"Style and Location with Average Rooms " Read full review on TripAdvisor 10/10/2011 Vote

10. The concierge service in this hotel is remarkably poor for such a classy place.

"Incredible Surroundings, Average Service " Read full review on TripAdvisor 10/10/2011 Vote