The Palmer House Hilton, Chicago, Disappoint

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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a bit small (22) annoy (28) avoid (30) awful (22) bad (113) bed bugs (30) broken (23) complain (66) complaint (49) cramped (24) dated (58) difficult (37) dirty (48) disappoint (144) disturbing (17) downside (24) expensive (165) frustrated (17) hard (59) hassle (14) horrible (25) inconvenient (30) issue (108) lack (55) loud (67) negative (57) noise (164) noisy (71) outdated (23) outrageous (24) overpriced (37) peeling (38) poor (68) pricey (47) problem (190) ridiculous (31) rude (47) shabby (16) shame (15) shock (14) slow (69) smell (52) terrible (36) tiny (131) too small (20) uncomfortable (18) unfortunate (48) worn (26) worst (36) wrong (39)

Disappoint

Appears in 328 comments.

The following words were used in comments with Disappoint:
$ (15) bed (25) busy (10) charged (13) coffee (12) experience (18) great (11) hotel (86) liked (12) lobby (12) location (12) never (13) nice (10) night (13) not (79) pool (11) price (13) room (117) service (19) small (15)

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1. My only disappointment was they did not have in room coffee makers.

"Beautiful Hotel " Read full review on TripAdvisor 5/22/2012 Vote

2. It was probably good they did not ask us about our stay as it was especially disappointing from a service perspective.

"So Random " Read full review on TripAdvisor 5/13/2012 Vote

3. I stay at the Palmer twice a year (in Oct and Apr) for business and am never disappointed.

"Another great stay. " Read full review on TripAdvisor 4/28/2012 Vote

4. I love old buildings and their charm, and this didn't disappoint.

"Beautiful Hotel " Read full review on TripAdvisor 4/23/2012 Vote

5. Very disappointing.

"Nice ceiling in the lobby, but food trash in room " Read full review on TripAdvisor 3/20/2012 Vote

6. It's truly disappointing that a landmark hotel should so gracelessly charge for basic amenities.

"Nickel & Dimed by Faux Luxe Hotel " Read full review on TripAdvisor 3/5/2012 Vote

7. Our only disappointment was housekeeping.

"It was stunning " Read full review on TripAdvisor 2/26/2012 Vote

8. The Loop may not be the preferred place to stay for many people (restaurant scene in the Loop was disappointing.

"Good overall but annoying extra charges and few amenities in standard room " Read full review on TripAdvisor 2/21/2012 Vote

9. My disappointments with my room were minor.

"Great Staff; Okay Hotel " Read full review on TripAdvisor 2/20/2012 Vote

10. I stayed in room 11-270, and was disappointed.

"Disappointing Room Experience " Read full review on TripAdvisor 2/18/2012 Vote