The Palmer House Hilton, Chicago, Avoid

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit small (22) annoy (28) avoid (30) awful (22) bad (113) bed bugs (30) broken (23) complain (66) complaint (49) cramped (24) dated (58) difficult (37) dirty (48) disappoint (144) disturbing (17) downside (24) expensive (165) frustrated (17) hard (59) hassle (14) horrible (25) inconvenient (30) issue (108) lack (55) loud (67) negative (57) noise (164) noisy (71) outdated (23) outrageous (24) overpriced (37) peeling (38) poor (68) pricey (47) problem (190) ridiculous (31) rude (47) shabby (16) shame (15) shock (14) slow (69) smell (52) terrible (36) tiny (131) too small (20) uncomfortable (18) unfortunate (48) worn (26) worst (36) wrong (39)

Avoid

Appears in 48 comments.

The following words were used in comments with Avoid:
$ (3) airport (2) bar (2) cost (6) free (4) hotel (11) internet (2) night (2) not (6) park (5) price (2) recommend (2) room (5) service (2) significant (2) suite (2) useful (2) valet (2) weekends (2) wifi (3)

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1. to give you'll a better idea of what to ask for and what to avoid.

"You're paying for the location, that' all " Read full review on TripAdvisor 3/7/2012 Vote

2. The only negative I can think of is wifi is not free, which just seems cheap on the part of the hotel, given the room rates and price of food and drink they could give guests wifi and avoid seeming like they are nickle and diming you but to be fair it seems no place in Chicago gives you free wifi.

"Beautiful Hotel - Great rooms " Read full review on TripAdvisor 11/24/2011 Vote

3. The hotel is large, and it is difficult to avoid stairs.

"A grand historic hotel with average rooms " Read full review on TripAdvisor 11/21/2011 Vote

4. This fact alone should lead one to avoid this hotel.

"A Grand Dame Drifting " Read full review on TripAdvisor 11/21/2011 Vote

5. To avoid that, one must rest it on the tub lip, and then the floor floods.

"Frustrating Stay " Read full review on TripAdvisor 10/22/2011 Vote

6. The bottom line is that I would avoid this hotel and find one that has learned that the guest experience is most important part of the stay.

"Smelly, understaffed and nickle and dimed. " Read full review on TripAdvisor 9/16/2011 Vote

7. To avoid this, we parked in the Red Economy lot at Midway Airport for $14 per day, then took the orange line train from Midway into downtown.

"Comfortable stay with a perfect location in The Loop " Read full review on TripAdvisor 8/1/2011 Vote

8. avoid rooms with 1 queen bed, as these are quite small with tiny bathrooms.

"Classic hotel in downtown Chicago " Read full review on TripAdvisor 6/17/2011 Vote

9. So avoid this place because after they rip you off once they'll keep doing it later.

"Terrible Service - Liars, Liars, Liars " Read full review on TripAdvisor 5/23/2011 Vote

10. i would avoid hotel if looking for hotel to stay in chicago.

"expected so much better " Read full review on TripAdvisor 3/11/2011 Vote