The Palmer House Hilton, Chicago, Bad

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (22) annoy (28) avoid (30) awful (22) bad (113) bed bugs (30) broken (23) complain (66) complaint (49) cramped (24) dated (58) difficult (37) dirty (48) disappoint (144) disturbing (17) downside (24) expensive (165) frustrated (17) hard (59) hassle (14) horrible (25) inconvenient (30) issue (108) lack (55) loud (67) negative (57) noise (164) noisy (71) outdated (23) outrageous (24) overpriced (37) peeling (38) poor (68) pricey (47) problem (190) ridiculous (31) rude (47) shabby (16) shame (15) shock (14) slow (69) smell (52) terrible (36) tiny (131) too small (20) uncomfortable (18) unfortunate (48) worn (26) worst (36) wrong (39)

Bad	Appears in 273 comments.

The following words were used in comments with Bad:
bed (17) desk (9) experience (26) good (18) hotel (48) liked (12) location (23) never (11) nice (10) night (10) not (64) old (11) park (12) reviews (14) room (70) service (22) small (19) smell (11) smoke (13) staff (12)

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1. The one bad thing I would have to say is the food - especially the restaurant in the main lobby.

"Elegant & Reliable " Read full review on TripAdvisor 4/21/2012 Vote

2. Beware booking though discount sites here, they will cut your room in half, rent the bedroom to someone else, and then tell you 'too bad.

"Camping At The Hilton " Read full review on TripAdvisor 4/19/2012 Vote

3. Too bad, beautiful lobby and wonderful location.

"Two-inch roach in bathroom; I'm not going back " Read full review on TripAdvisor 4/14/2012 Vote

4. No bad Priceline experience.

"Great first trip to Chicago " Read full review on TripAdvisor 3/28/2012 Vote

5. There seems to be a lot of bad reviews.

"Great stay, great hotel! " Read full review on TripAdvisor 3/24/2012 Vote

6. Other reviews indicated there are better rooms, so not sure if we got a poor location due to the fact that we paid the hotwire rate, because the hotel was full, or just bad luck.

"Didn't meet expectations of a 4-star " Read full review on TripAdvisor 2/20/2012 Vote

7. Not necessarily bad but something to keep in mind.

"Reliable Choice " Read full review on TripAdvisor 2/5/2012 Vote

8. It was cold walk up to Magnificent Mile shopping and to the Amtrak station, but wouldn't be bad in any other season.

"Overall great service & accommodations " Read full review on TripAdvisor 2/1/2012 Vote

9. We stayed there on new year's eve 2011 and we only tried sleep for couple of hours, but couldn't sleep because of the noise, instead came out with bad headache.

"Not as good as rated here " Read full review on TripAdvisor 1/3/2012 Vote

10. Too bad iPad/iPhone users.

"Great location. Beautiful Lobby. OK Room & Service. " Read full review on TripAdvisor 12/27/2011 Vote