The Palmer House Hilton, Chicago, Terrible

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (22) annoy (28) avoid (30) awful (22) bad (113) bed bugs (30) broken (23) complain (66) complaint (49) cramped (24) dated (58) difficult (37) dirty (48) disappoint (144) disturbing (17) downside (24) expensive (165) frustrated (17) hard (59) hassle (14) horrible (25) inconvenient (30) issue (108) lack (55) loud (67) negative (57) noise (164) noisy (71) outdated (23) outrageous (24) overpriced (37) peeling (38) poor (68) pricey (47) problem (190) ridiculous (31) rude (47) shabby (16) shame (15) shock (14) slow (69) smell (52) terrible (36) tiny (131) too small (20) uncomfortable (18) unfortunate (48) worn (26) worst (36) wrong (39)

Terrible

Appears in 112 comments.

The following words were used in comments with Terrible:
bathroom (6) bed (6) desk (5) experience (7) food (6) great (8) hotel (24) liked (6) lobby (7) not (18) old (5) park (10) room (40) service (14) sleep (6) small (16) smell (6) staff (8) valet (10) view (11)

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1. the room we stayed in was terribly run down.

"Beautiful lobby, Loop location,fabulous concierge but rundown rooms " Read full review on TripAdvisor 4/22/2012 Vote

2. Unfortunately, the service is terrible and extremely unorganized.

"Do not stay here " Read full review on TripAdvisor 4/9/2012 Vote

3. I have stayed in this hotel at least twice, and both visits were terrible.

"Do not stay here " Read full review on TripAdvisor 4/9/2012 Vote

4. The bathroom, on the other hand, was terribly small.

"Amazing lobby. Comfortable room. " Read full review on TripAdvisor 3/27/2012 Vote

5. However, I found it almost useless much of the time as it was terribly slow.

"Reliable Choice " Read full review on TripAdvisor 2/5/2012 Vote

6. Five to ten minute waits for elevators are not terribly uncommon.

"Reliable Choice " Read full review on TripAdvisor 2/5/2012 Vote

7. Housekeeping did a terrible job of cleaning the room.

"Common areas nice, rooms not so nice. " Read full review on TripAdvisor 10/24/2011 Vote

8. The lines were terrible and the staff appeared to confused.

"All the Hotel Development Money was Spent in the Lobby and Very Little in the Sleeping Rooms " Read full review on TripAdvisor 10/10/2011 Vote

9. However the bar was terrible.

"OK Hilton, not the best, nor the worst " Read full review on TripAdvisor 10/5/2011 Vote

10. The only small negative was a terrible view to the alley.

"Great stay, excellent location. " Read full review on TripAdvisor 9/12/2011 Vote