The Muse Hotel New York - a Kimpton Hotel, New York City, Wrong

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Rank

23rd

Out of 676

The Muse Hotel New York - a Kimpton Hotel	Average Price: $461 Check Rates

Hotel Class:

130 West 46th Street

New York City, 10036 View map

4-Star Hotel Rank: 10 of 106
Average review rating: 4.26

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (10) annoy (8) apologetic (5) avoid (14) bad (28) barely (5) bed bugs (5) broke (6) complain (9) complaint (27) difficult (9) dirty (6) disappoint (47) disturbing (15) downside (11) expensive (41) hard (19) hassle (7) hectic (4) horrible (6) horrid (4) issue (44) lack (12) loud (35) mad (6) mistake (9) negative (29) noise (153) noisy (54) odor (4) overpriced (5) poor (15) poorly (5) pricey (16) problem (80) ridiculous (9) rock (9) rude (16) sadly (4) slow (7) smell (5) terrible (9) tiny (14) uncomfortable (12) unfortunate (18) unfriendly (6) unhelpful (6) worn (6) worst (8) wrong (12)

Wrong

Appears in 19 comments.

The following words were used in comments with Wrong:
never (2) new (2) room (7) staff (2)

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1. Staff was efficient but failed to inform us about complimentary cocktails and gave the wrong time for morning coffee.

"Nice Surprise " Read full review on TripAdvisor 4/29/2012 Vote

2. BOY, was I wrong.

"Lovely Stay in the Heart of Times Square! " Read full review on TripAdvisor 2/29/2012 Vote

3. She never smiled, she always gave attitude, and always told us we were wrong no matter what the issue.

"Bad service / Room in construction site. Woken up by blow horn " Read full review on TripAdvisor 11/30/2011 Vote

4. I was wrong.

"Bad service / Room in construction site. Woken up by blow horn " Read full review on TripAdvisor 11/30/2011 Vote

5. It was really just a base from which to go and enjoy New York and attend some meetings, and you cannot go wrong I guess if you choose this place.

"Good location " Read full review on TripAdvisor 9/1/2011 Vote

6. I would add that we were booked into the wrong kind of room but when we asked to be moved this was done so immediately.

"Amazing experience " Read full review on TripAdvisor 4/15/2011 Vote

7. We had friends send us a bottle of wine to our room but the staff at Muse mis-labeled the senders and we thought it was too the wrong room.

"Great location- horrible service and detail by staff " Read full review on TripAdvisor 12/20/2010 Vote

8. One rarely goes wrong with Kimpton, and the Muse is no exception.

"I'm inspired by the Muse! " Read full review on TripAdvisor 7/24/2010 Vote

9. The first night we noticed that something was wrong with the air conditioner in our room.

"Great location, top notch service! " Read full review on TripAdvisor 6/15/2009 Vote

10. And if you are someone who has never been to the city(we were a few women from tennessee) you can't go wrong.

"Loved it ! " Read full review on Travelocity 7/1/2008 Vote