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Rank
23rd
Out of 676

The Muse Hotel New York - a Kimpton Hotel

Average Price: $461  
 
Hotel Class:
130 West 46th Street
New York City, 10036 View map  
4-Star Hotel Rank: 10 of 106
Average review rating: 4.26
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 26 comments. 
The following words were used in comments with Rude:
arrival (2)   attentive (2)   clean (2)   cold (2)   condescending (3)   desk (7)   floor (2)   good (2)   happy (2)   hotel (6)   incredible (3)   not (4)   quiet (2)   reception (2)   room (3)   service (5)   simply (2)   staff (16)   unhelpful (4)   well (3)    
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1. rude, having a negative attitude, etc.
"It Met the Purpose " Read full review on TripAdvisor   4/9/2012 Vote      
2. Receptionists are very rude, and the hotel takes advance money from your credit card and then takes the money for hotel bill as well.
"Rude receptionists and take extra money from your credit card " Read full review on TripAdvisor   8/29/2011 Vote      
3. Service was terrible and started with doorman who was rude and lazy.
"WILL NOT BE BACK! " Read full review on TripAdvisor   8/26/2011 Vote      
4. When I called the front desk to question this the clerk, Nathaniel, was very rude.
"Great Hotel " Read full review on TripAdvisor   6/13/2011 Vote      
5. Staff not friendly at all - on our arrival we were totally ignored - staff choose to speak to each other instead which I found very rude - firrst impressions and all that.
"Overall good hotel " Read full review on TripAdvisor   12/26/2010 Vote      
6. All this to say that they could of easily made me happy on the first night by giving me a quiet room on a good floor, educating their staff on courtesy and politeness and showing a little more empathy for their guests instead of just giving cold, rude service.
"Rude Staff " Read full review on TripAdvisor   11/15/2010 Vote      
7. All this to say that they could of easily made me happy on the first night by giving me a quiet room on a good floor, educating their staff on courtesy and politeness and showing a little more empathy for their guests instead of just giving cold, rude service.
"Rude Staff " Read full review on TripAdvisor   11/15/2010 Vote      
8. It is simply not true that they are rude or unfriendly at the Muse.
"Wonderful hotel with Good Night's sleep " Read full review on TripAdvisor   9/11/2010 Vote      
9. It is simply not true that they are rude or unfriendly at the Muse.
"Wonderful hotel with Good Night's sleep " Read full review on TripAdvisor   9/11/2010 Vote      
10. The reception staff on the other hand were quite rude at times and almost snobbish.
"the most comfy bed in the world " Read full review on TripAdvisor   11/27/2009 Vote      
   
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