The Muse Hotel New York - a Kimpton Hotel, New York City, Hassle

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Rank

23rd

Out of 676

The Muse Hotel New York - a Kimpton Hotel	Average Price: $461 Check Rates

Hotel Class:

130 West 46th Street

New York City, 10036 View map

4-Star Hotel Rank: 10 of 106
Average review rating: 4.26

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (10) annoy (8) apologetic (5) avoid (14) bad (28) barely (5) bed bugs (5) broke (6) complain (9) complaint (27) difficult (9) dirty (6) disappoint (47) disturbing (15) downside (11) expensive (41) hard (19) hassle (7) hectic (4) horrible (6) horrid (4) issue (44) lack (12) loud (35) mad (6) mistake (9) negative (29) noise (153) noisy (54) odor (4) overpriced (5) poor (15) poorly (5) pricey (16) problem (80) ridiculous (9) rock (9) rude (16) sadly (4) slow (7) smell (5) terrible (9) tiny (14) uncomfortable (12) unfortunate (18) unfriendly (6) unhelpful (6) worn (6) worst (8) wrong (12)

Hassle

Appears in 12 comments.

The following words were used in comments with Hassle:
accommodating (2) airport (2) big (3) car (2) cares (2) free (2) hotel (7) liked (2) location (2) low (2) management (2) money (4) not (3) overbook (2) problem (2) rating (2) refund (4) reservation (4) room (6) walking (2)

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1. No hassle.

"We were expecting a nice hotel room; what we got was a GREAT HOTEL EXPERIENCE! " Read full review on TripAdvisor 9/3/2009 Vote

2. I was worried that we were too early to check in and that there would be a big hassle with all the baggage.

"We were expecting a nice hotel room; what we got was a GREAT HOTEL EXPERIENCE! " Read full review on TripAdvisor 9/3/2009 Vote

3. The location in midtown is good for shopping and walking but it particularly great for going to the theater: being able to walk to and from avoids the hassle of cabs.

"Terrific Location, Great Hotel " Read full review on TripAdvisor 5/22/2009 Vote

4. The hotel can sort you out with tickets for shows bashetball baseball they are more than willing to help and to make sure your stay is hassle free and enjoyable, they really could not do enough i would recommend the muse hotel to anyone without a doubt, I didnt want to leave our flight was pretyy early and i asked my new friend Nick about getting to the airport and he said for 75$ i will get you picke up at the door and dropped of at the airport for 5 in the morning in a nice car, and true to his word what a car a GMC blacked out jeep with everything a bit like a lincoln navigator, as i keep saying hassle free everything taken care off.

"amazing " Read full review on YahooTravel 12/16/2008 Vote

5. our heating system broke down on the second day i went to speak to reception and without any hesitation the concierge (Nick, if you need or want to know anything he is your man) was packing our bags onto a trolley and moving us to the 15th floor, what a room sun terrace,view over times square twice the size as our other room as i said everything taken care of nothing was an hassle at all.

"amazing " Read full review on YahooTravel 12/16/2008 Vote

6. I don`t mean this as a negative of their service, but as a note to fellow travelers that parking is a bit of a hassle.

"Very nice stay, and SPACIOUS room! " Read full review on TripAdvisor 11/25/2007 Vote

7. Problem - I reserved 3 rooms, when we went to check in they were overbooked and had only two rooms - they did send us to a sister hotel but it was a big hassle - they have indicated they will contact you for a full refund of our money - the sister hotel was fine but if money is not refunded ratings will stay low.

Read full review on MyTravelGuide 9/5/2007 Vote

8. Problem - I reserved 3 rooms, when we went to check in they were overbooked and had only two rooms - they did send us to a sister hotel but it was a big hassle - they have indicated they will contact you for a full refund of our money - the sister hotel was fine but if money is not refunded ratings will stay low.

Read full review on MyTravelGuide 9/5/2007 Vote

9. We demanded to be let out of our reservation, and after two-and-a-half hours of hassling, the manager accommodated us.

Read full review on MyTravelGuide 4/9/2006 Vote

10. We demanded to be let out of our reservation, and after two-and-a-half hours of hassling, the manager accommodated us.

Read full review on MyTravelGuide 4/9/2006 Vote