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Rank
23rd
Out of 676

The Muse Hotel New York - a Kimpton Hotel

Average Price: $461  
 
Hotel Class:
130 West 46th Street
New York City, 10036 View map  
4-Star Hotel Rank: 10 of 106
Average review rating: 4.26
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 20 comments. 
The following words were used in comments with Smell:
carpet (2)   clean (4)   fresh (2)   hotel (3)   liked (3)   lobby (2)   not (3)   room (17)   scent (2)   smoke (5)    
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1. As for the hotel itself, it was clean but there was a dog smell in my room (The Muse allows pets) but went away after opening our window and letting it air out.
"Very unfriendly/unhelpful staff but great location " Read full review on TripAdvisor   3/18/2010 Vote      
2. This might sound strange, but I love good scents, and the lobby smells amazing - like a scent of Jo Malone.
"Absolutely adored The Muse " Read full review on TripAdvisor   2/1/2010 Vote      
3. room smelled like mold.
"Room was moldy " Read full review on TripAdvisor   9/7/2009 Vote      
4. Funny smell to the rooms and the air conditioner did not work the first night.
Read full review on MyTravelGuide   5/30/2008 Vote      
5. The concierge couldn`t smell it but promised an ionizer.
"Not up to par.... " Read full review on TripAdvisor   3/19/2008 Vote      
6. The smell was very strong, so we left a note for the cleaner (and some money) requesting the room be sprayed with a deodoriser however no joy.
"Great Location, Terrible Service " Read full review on TripAdvisor   6/11/2007 Vote      
7. The room was always clean and smelled fresh.
Read full review on MyTravelGuide   4/13/2007 Vote      
8. The room was always clean and smelled fresh.
Read full review on MyTravelGuide   4/13/2007 Vote      
9. We had to change room 2 times, once because the room smelled like an ash tray, the second time because there were people already in the room.
"horrible customer service! " Read full review on Travelocity   4/1/2007 Vote      
10. Requested a non-smoking room (and was provided one) only problem, previous guests had been smoking and the room smelled terrible.
"Wouldn`t stay there again " Read full review on TripAdvisor   10/22/2006 Vote      
   
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