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Rank
23rd
Out of 676

The Muse Hotel New York - a Kimpton Hotel

Average Price: $461  
 
Hotel Class:
130 West 46th Street
New York City, 10036 View map  
4-Star Hotel Rank: 10 of 106
Average review rating: 4.26
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (352) , Travelocity (30) , TripAdvisor (845) , YahooTravel (25)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Disappoint
Appears in 73 comments. 
The following words were used in comments with Disappoint:
bed (2)   breakfast (2)   customer (2)   experience (3)   good (4)   great (3)   hotel (16)   liked (3)   new (4)   nice (3)   night (4)   not (35)   reviews (4)   room (18)   service (7)   sleep (2)   slight (2)   small (3)   staff (3)   wall (3)    
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1. We had high expectations when we arrived and were not disappointed.
"Great location, friendly fun staff " Read full review on TripAdvisor   4/23/2012 Vote      
2. We were also disappointed with the standard of customer service which was delivered like a stage whisper 'look at us giving you great service' when the reality was that no-one was really that interested in the guest or resolving any problems that arose.
"Good hotel but need to make service more genuine " Read full review on TripAdvisor   4/7/2012 Vote      
3. You will not be disappointed with your choice.
"Great location, accommodating staff, lovely room! " Read full review on TripAdvisor   3/6/2012 Vote      
4. you will not be disappointed.
"Don't Hesitate " Read full review on TripAdvisor   1/30/2012 Vote      
5. And the Muse does not disappoint.
"Stylish, friendly and makes the most of its cramped building " Read full review on TripAdvisor   1/20/2012 Vote      
6. The reaction from the Hotel was not as I would have anticipated which was disappointing.
"Great Hotel but.. " Read full review on TripAdvisor   12/27/2011 Vote      
7. over the summer holidays (Sorry it has taken me so long to write a review) and The Muse did not disappoint.
"A Great Stay! " Read full review on TripAdvisor   10/18/2011 Vote      
8. I have stayed in several Kimpton hotels in different cities and have never been disappointed.
"Great experience at the Muse " Read full review on TripAdvisor   9/27/2011 Vote      
9. The only disappointment was one rather snippy bellman at the front door who had a real attitude that was not 'Kimpton quality' but everyone else was wonderful.
"A wonderful return visit! " Read full review on TripAdvisor   9/23/2011 Vote      
10. Only disappointment was the loud room air conditioner.
"Perfect location and extremely comfortable " Read full review on TripAdvisor   9/11/2011 Vote      
   
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