Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Worst

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Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (10) annoy (20) avoid (16) awful (11) bad (102) big deal (9) bit dated (10) broken (7) chipped (8) complain (36) complaint (25) damage (8) dated (47) difficult (11) dirty (47) disappoint (79) disgust (9) downside (11) expensive (91) hard (29) hardly (8) hassle (8) horrible (17) issue (46) lack (15) loud (23) mediocre (17) mildew (11) mold (20) negative (38) noise (52) noisy (36) outdated (17) overpriced (24) poor (25) poorly (9) pricey (28) problem (69) ridiculous (9) roach (20) rock (53) rude (14) slow (38) smell (46) terrible (22) tiny (11) unfortunate (17) worn (22) worst (23) wrong (24)

Worst

Appears in 28 comments.

The following words were used in comments with Worst:
bathroom (3) best (2) clean (2) expectation (2) experience (2) food (4) hotel (8) meal (2) night (3) not (7) pool (2) reviews (2) room (4) service (2) useful (2)

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1. The internet is very slow and the worst times to use it are in the morning when everyone else is trying to use it.

"Improvements aren't really improvements, marginal management " Read full review on TripAdvisor 5/13/2012 Vote

2. Absolutely the worst ever purchase ever and we wouldn't purchase anything else.

"Improvements aren't really improvements, marginal management " Read full review on TripAdvisor 5/13/2012 Vote

3. Cons-we had possibly the worst dining experience I have ever had at manta ray's which is the lounge/bar&grill that you can watch the manta rays at night.

"Nice and relaxing environment. Not crowded in with all the other hotels on ali'i drive " Read full review on TripAdvisor 3/13/2012 Vote

4. The bathroom in the room was the worst.

"Dated and dirty " Read full review on TripAdvisor 1/15/2012 Vote

5. The bathrooms are the worst, there is mold, chipped paint, rust and dirt.

"Disappointing... Not in the class of Sheraton hotels " Read full review on TripAdvisor 1/4/2012 Vote

6. We stayed for 5 nights at the Sheraton Keauhou Bay and honestly based on the reviews I was expecting the worst but the hotel stay exceeded our expectations.

"Better than reviews suggest " Read full review on TripAdvisor 12/17/2011 Vote

7. The bed was only average and the pillows were not the greatest (but again, not the worst).

"Some good, some bad " Read full review on TripAdvisor 12/15/2011 Vote

8. I think this must be the very worst hotel in the Starwood chain.

"Stinks of mold, noisy " Read full review on TripAdvisor 7/10/2011 Vote

9. Not the worst hotel ever, not the best.

"Average if you know what to expect going in " Read full review on TripAdvisor 7/3/2011 Vote

10. Lastly, there were a lot of kids this time and they make a lot of noise by the pool so that put somewhat of a damper on things for part of our trip (the weekend was the worst).

"All around great place to stay if you know what to expect " Read full review on TripAdvisor 5/30/2011 Vote