Home » United States » Hawaii » Kailua-Kona Hotels » Sheraton Keauhou Bay Resort & Spa
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Rank
3rd
Out of 25

Sheraton Keauhou Bay Resort & Spa

Average Price: $198  
 
Hotel Class:
78-128 Ehukai Street
Kailua-Kona, 96740 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.65
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 49 comments. 
The following words were used in comments with Smell:
bad (3)   bed (3)   carpet (5)   clean (4)   curtain (3)   furniture (3)   hallway (3)   hotel (3)   liked (3)   mildew (5)   mold (4)   musty (15)   new (4)   not (6)   pleasant (3)   room (32)   shower (3)   useful (5)   view (5)   walking (4)    
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1. The room was a bit run downed and the hallway was very echoy and dull and smelled musty.
"friendly staff.. not for relaxation " Read full review on TripAdvisor   5/17/2012 Vote      
2. The room smelled musty.
"Old, tired-looking property, but excellent staff. " Read full review on TripAdvisor   3/19/2012 Vote      
3. The rooms have a strange smell, doesn't smell like typical musty/mildew.
"Gorgeous property! " Read full review on TripAdvisor   1/5/2012 Vote      
4. Nice grounds, excellent view, room fine- spent very little time in it anyway (bed-Excellent, room clean) washroom smelled of mold until we took the outside shower drape down and put it in the closet (was later replaced with a mold free drape).
"Average Hotel " Read full review on TripAdvisor   1/2/2012 Vote      
5. It was noisy, smelled bad and brought up some waste with it.
"Nice resort in a good location plus one problem " Read full review on TripAdvisor   12/31/2011 Vote      
6. The room was clean, although the shower curtain smelled of mildew and there were many, many tiny bugs (ants? not sure).
"Some good, some bad " Read full review on TripAdvisor   12/15/2011 Vote      
7. I asked if it was possible to change the room and I was suggested 'the only possible room' which was on the ground floor with a 'wonderful' view to the tennis court (ground floor, imagine this view now, you just see the tennis court net in front of view) and a terrible smell.
"I would not come back here... " Read full review on TripAdvisor   11/19/2011 Vote      
8. As for Sherton I feel it did not live up to it's standards rooms were small musky smell had blood on Our bed upon check in.
"If your skeptical DO NOT stay here " Read full review on TripAdvisor   11/10/2011 Vote      
9. The only thing that I would change would be that the room smelled somewhat musty, but I will also say that I have stayed in multiple places in Hawaii now, and it is a problem in every place I have ever stayed in.
"Beautiful, quiet resort " Read full review on TripAdvisor   10/26/2011 Vote      
10. They were still damp and to deal with the smell we left the balcony door open all day/night.
"Good pool and service. " Read full review on TripAdvisor   9/4/2011 Vote      
   
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