Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Bad

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OpinionWell
Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (10) annoy (20) avoid (16) awful (11) bad (102) big deal (9) bit dated (10) broken (7) chipped (8) complain (36) complaint (25) damage (8) dated (47) difficult (11) dirty (47) disappoint (79) disgust (9) downside (11) expensive (91) hard (29) hardly (8) hassle (8) horrible (17) issue (46) lack (15) loud (23) mediocre (17) mildew (11) mold (20) negative (38) noise (52) noisy (36) outdated (17) overpriced (24) poor (25) poorly (9) pricey (28) problem (69) ridiculous (9) roach (20) rock (53) rude (14) slow (38) smell (46) terrible (22) tiny (11) unfortunate (17) worn (22) worst (23) wrong (24)

Bad	Appears in 149 comments.

The following words were used in comments with Bad:
experience (6) food (18) free (5) good (15) great (10) guest (6) hotel (27) location (8) night (7) not (40) park (10) price (10) resort (7) reviews (17) room (29) service (14) staff (9) useful (7) view (7) walking (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I could go on and on, but I don't even want to waste my time commenting on how bad this property is.

"This place is a dump. " Read full review on TripAdvisor 5/15/2012 Vote

2. The bad part is they charge (gouge) a 'resort' fee from you for parking and wifi.

"Worth a look. " Read full review on TripAdvisor 5/4/2012 Vote

3. Considering this includes free parking, free wireless (although the wireless is very slow), and 2 bottles of water per day, it is actually not a bad deal, since we used all of those 'perks'.

"Great stay - despite ongoing reservations " Read full review on TripAdvisor 4/25/2012 Vote

4. The construction wasn't that bad since we didn't spend our days in the room.

"Any shortcomings are made up by the beauty of this property!!! " Read full review on TripAdvisor 4/10/2012 Vote

5. The server was just bad.

"Nice and relaxing environment. Not crowded in with all the other hotels on ali'i drive " Read full review on TripAdvisor 3/13/2012 Vote

6. Prices are reasonable and location is ok - kind of out of the way but not too bad.

"Great For Families " Read full review on TripAdvisor 2/12/2012 Vote

7. Room was a little worn, but not too bad.

"Nice place for the price... " Read full review on TripAdvisor 2/7/2012 Vote

8. Now for the bad news.

"Nowhere near 4-star " Read full review on TripAdvisor 2/2/2012 Vote

9. The wording of the request left little room for discussion without having to create a scene so i paid, but the whole experience left a bad taste in my mouth.

"spa experience " Read full review on TripAdvisor 1/14/2012 Vote

10. And now the downright bad.

"Nice resort in a good location plus one problem " Read full review on TripAdvisor 12/31/2011 Vote