Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Slow

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OpinionWell
Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (10) annoy (20) avoid (16) awful (11) bad (102) big deal (9) bit dated (10) broken (7) chipped (8) complain (36) complaint (25) damage (8) dated (47) difficult (11) dirty (47) disappoint (79) disgust (9) downside (11) expensive (91) hard (29) hardly (8) hassle (8) horrible (17) issue (46) lack (15) loud (23) mediocre (17) mildew (11) mold (20) negative (38) noise (52) noisy (36) outdated (17) overpriced (24) poor (25) poorly (9) pricey (28) problem (69) ridiculous (9) roach (20) rock (53) rude (14) slow (38) smell (46) terrible (22) tiny (11) unfortunate (17) worn (22) worst (23) wrong (24)

Slow	Appears in 45 comments.

The following words were used in comments with Slow:
bad (4) bar (4) broken (2) busy (4) elevator (4) food (4) good (5) hotel (5) incredible (2) internet (7) new (4) not (3) pool (4) resort (2) room (5) service (15) staff (2) useful (4) well (2) wireless (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was great, and only had a bit of slow service at the Manta Ray Bar, one time.

"Great views, loved the Mantas... " Read full review on TripAdvisor 5/16/2012 Vote

2. The internet is very slow and the worst times to use it are in the morning when everyone else is trying to use it.

"Improvements aren't really improvements, marginal management " Read full review on TripAdvisor 5/13/2012 Vote

3. The wireless Internet was painfully slow.

"Beautiful location- Bad management " Read full review on TripAdvisor 5/11/2012 Vote

4. Considering this includes free parking, free wireless (although the wireless is very slow), and 2 bottles of water per day, it is actually not a bad deal, since we used all of those 'perks'.

"Great stay - despite ongoing reservations " Read full review on TripAdvisor 4/25/2012 Vote

5. Slightest issue - the elevators were slow.

"Hawaii at it's Best!! " Read full review on TripAdvisor 3/19/2012 Vote

6. Especially lacking, was the poolside bartender who although had a total of 4 people to take care of offered slow, unimpressive service.

"Beautiful property, unimpressive staff, hidden fees " Read full review on TripAdvisor 3/8/2012 Vote

7. He had to contact them several times and it was slow but you did get quite a few other services for the resort fee.

"Gorgeous property! " Read full review on TripAdvisor 1/5/2012 Vote

8. It's a slow shuttle or expensive taxi to town (which has a great buzz about it) and to be blunt.

"Tired and remote " Read full review on TripAdvisor 9/22/2011 Vote

9. The pool side service was slow.

"Good if you like resort style hotel " Read full review on TripAdvisor 8/31/2011 Vote

10. and was a slow ride but boys enjoyed it.

"Great place to stay! " Read full review on TripAdvisor 8/25/2011 Vote