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OpinionWell
Rank
3rd
Out of 25

Sheraton Keauhou Bay Resort & Spa

Average Price: $198  
 
Hotel Class:
78-128 Ehukai Street
Kailua-Kona, 96740 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.65
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poorly
Appears in 12 comments. 
The following words were used in comments with Poorly:
clean (3)   huge (2)   management (2)   not (3)   room (5)   staff (3)   train (3)    
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1. We decided against spending any great amount of time in the pool area for both this reason, and for the fact that it was over run by poorly behavined, and apparently unsupervised, children.
"Not what we were hoping for " Read full review on TripAdvisor   4/6/2012 Vote      
2. To get to our room, we had to go though a poorly lit hallway with no windows.
"Not what we were hoping for " Read full review on TripAdvisor   4/6/2012 Vote      
3. Once that had been taken care of, life seemed ok, except you are paying a huge amount of money for a place which is very poorly run and the rooms are not what they are cracked up to be.
"Don't go there...... " Read full review on TripAdvisor   6/27/2011 Vote      
4. I guess I am not sure what others are expecting to rate this property so poorly, but this was an excellent stay.
"Simply Awesome " Read full review on TripAdvisor   6/22/2011 Vote      
5. Unfortunately the place is physically runned down and seems poorly managed.
"might have been great once; now seems runned down & tired " Read full review on TripAdvisor   1/8/2011 Vote      
6. The huge room has nothing visually interesting or anything to break up the sight lines so you feel like you're sitting at a particularly poorly organized wedding reception.
"Overhyped and underperforming, Sheraton Keauhou disappoints " Read full review on TripAdvisor   1/31/2010 Vote      
7. Everything is also very poorly lit.
"Underwhelming " Read full review on TripAdvisor   9/27/2008 Vote      
8. This is a poor renovation job in which the owners did not spend enough, the staff is poorly trained and obviously Sheraton management has a good contract.
"Beware Hotwire deal on 4.0 rated Sheraton Keauhou Bay " Read full review on TripAdvisor   7/5/2008 Vote      
9. Dinner was fairly pricy with poorly trained staff and an extremely chintzy $16.
"A good stay. " Read full review on TripAdvisor   4/30/2008 Vote      
10. rooms very poorly cleaned.
"this is the worst hotel ever... " Read full review on TripAdvisor   2/1/2007 Vote      
   
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