Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Dirty

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OpinionWell
Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (10) annoy (20) avoid (16) awful (11) bad (102) big deal (9) bit dated (10) broken (7) chipped (8) complain (36) complaint (25) damage (8) dated (47) difficult (11) dirty (47) disappoint (79) disgust (9) downside (11) expensive (91) hard (29) hardly (8) hassle (8) horrible (17) issue (46) lack (15) loud (23) mediocre (17) mildew (11) mold (20) negative (38) noise (52) noisy (36) outdated (17) overpriced (24) poor (25) poorly (9) pricey (28) problem (69) ridiculous (9) roach (20) rock (53) rude (14) slow (38) smell (46) terrible (22) tiny (11) unfortunate (17) worn (22) worst (23) wrong (24)

Dirty

Appears in 55 comments.

The following words were used in comments with Dirty:
bad (4) bathroom (8) carpet (15) clean (8) coffee (4) furniture (4) hotel (9) housekeeping (4) not (7) old (6) pretty (3) room (31) shower (6) staff (3) stains (10) tub (3) useful (4) wall (4) well (3) worn (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am here with my two year old son and I do not feel comfortable letting him touch anything because it is so dirty.

"Dirty with bugs " Read full review on TripAdvisor 2/26/2012 Vote

2. The toliet was dirty and we had to get housekeeping to come up and clean it.

"Dated and dirty " Read full review on TripAdvisor 1/15/2012 Vote

3. This hotel is not only dirty and infested with bugs but the staff is the rudest and most unhelpful staff I have ever met.

"Dirtiest hotel and the most unfriendliest staff " Read full review on TripAdvisor 11/8/2011 Vote

4. I wouldn't call them dirty, but maybe a little extra Soft Scrub wouldn't do any harm.

"Great for a big group " Read full review on TripAdvisor 7/28/2011 Vote

5. The lanai, generous in size and comfortable, was somewhat dirty: coffee and drink stains on the table and floor, and pretty tired cushions on the chairs.

"Class act...but could use some fine-tuning. " Read full review on TripAdvisor 7/19/2011 Vote

6. Old, and dirty with chipped paint and holes in the walls.

"Building needs major work. " Read full review on TripAdvisor 6/9/2011 Vote

7. We cannot say it was bad, but the first room I got was dirty, and I asked to be moved in a cleaner one.

"Not sure... " Read full review on TripAdvisor 6/6/2011 Vote

8. Upon our return I noticed that although the room had been cleaned, the room attendant had left a dirty coffee cup, a beer bottle and dirty glass.

"Very mixed. Would not visit for business purposes " Read full review on TripAdvisor 5/5/2011 Vote

9. The only chair in the room was a beaten and chipped cushioned piece that looked too dirty to sit on.

"Sheraton Keauhou Bay Resort & Spa is a "3" that thinks it is a "9". " Read full review on TripAdvisor 3/17/2011 Vote

10. The hotel is marked as 4-star but the room seems dirty, furniture is old, bathroom stinks, and we don't think it's worth the price we paid for.

"a terrible stay for our honeymoon " Read full review on TripAdvisor 2/18/2011 Vote