Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Worst

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Worst

Appears in 30 comments.

The following words were used in comments with Worst:
$ (2) arrival (2) attitude (2) beach (2) best (2) desk (2) diamond (2) hotel (14) liked (2) not (3) offers (2) room (10) service (2) staff (5) useful (2)

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1. Probably the worst part about writing this review and the reason it has taken me so long to write (a couple of months) is that I do truly like the Diamond Wing of this hotel.

"Not up to its usual level " Read full review on TripAdvisor 4/16/2012 Vote

2. And the worst: Polyester sheets.

"Yikes " Read full review on TripAdvisor 2/17/2012 Vote

3. worst, however, was that deliveries started at 4:30 AM with the trucks honking their horn for attention out front, then lots of noise and yelling.

"Noisy, definitely not a 5-star experience " Read full review on TripAdvisor 2/13/2012 Vote

4. The restaurant is the worst ever.

"Worst restaurant ever ! " Read full review on TripAdvisor 1/12/2012 Vote

5. the beach bar employs literally the WORST possible people who lack sufficient customer service training and by no means deserve to have an opportunity to work there.

"Amazing grounds, yet Vulgar Staff " Read full review on TripAdvisor 1/11/2012 Vote

6. Some staff are great - but others [and strangely the worst are the restaurant staff] range from sullen to aggressively overhelpful in their attempts to make tips.

"Partial Ocean View - yes, but only if you lean over the balcony... " Read full review on TripAdvisor 11/20/2011 Vote

7. All in all it felt like we were trapped on a small boat in the worst cabin.

"Very dissapointed " Read full review on TripAdvisor 11/8/2011 Vote

8. However, the worst aspect about eating at the pool or in the hotel restaurant are the pigeons.

"A run-down place with poor quality and service " Read full review on TripAdvisor 7/15/2011 Vote

9. As Charles Dickens memorably stated in A Tale of Two Cities: ' It was the best of times, it was the worst of times.

"Courtyard singing obnoxious, bed comfort fantastic " Read full review on TripAdvisor 5/18/2011 Vote

10. This was my fourth trip to Hawaii (second for business) and i must say my worst experience in a hotel.

"What a disappointment " Read full review on TripAdvisor 3/3/2011 Vote