Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Sad

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Sad	Appears in 19 comments.

The following words were used in comments with Sad:
beach (2) chair (2) expectation (3) experience (2) friendly (2) hotel (10) liked (2) most (2) not (3) staff (4) useful (3) view (2)

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1. 00 per day, after staying in a hotel like this that attitude cheapens the experience-it was not an issue for us as we dont like to spend the whole day at the pool, sad to see people in groups hog 7-8 chairs, use them for 10 mins, show up before the alloted 60 mins are up-use them for another 10 mins and be gone again-the staff cannot change the policies management can-the staus quo sucks.

"Awesome hotel " Read full review on TripAdvisor 4/28/2012 Vote

2. It is sad this hotel has degraded this much - it used to be one of my favorites.

"Noisy, definitely not a 5-star experience " Read full review on TripAdvisor 2/13/2012 Vote

3. Of course there are some things that could be improved, but I've thoroughly enjoyed my four days here and will be sad to leave tomorrow.

"Beautiful. Historic. Fun. " Read full review on TripAdvisor 11/27/2011 Vote

4. All in all I had high expectations of the hotel especially since so many of my friends love this hotel (and even got married here) but sadly I must say it failed to meet my expectations for an enjoyabel Westin experience.

"I really wanted to love this hotel but it has its drawbacks so beware " Read full review on TripAdvisor 10/17/2011 Vote

5. We were really sad to leave.

"Magical Hotel Stay " Read full review on TripAdvisor 10/16/2011 Vote

6. sadly, the beach is tiny and the hotel has almost no room on it for chairs and umbrellas, and then they charge for what they have (shame, after paying those prices).

"great hotel, shame about the beach, pool and lack of chairs. " Read full review on TripAdvisor 8/18/2011 Vote

7. Upon arrival at the hotel we had booked, we were sadly disappointed.

"Old World Charm on Waikiki Beach " Read full review on TripAdvisor 3/16/2011 Vote

8. We only have one day left and I am so sad to be leaving this place.

"Absolutely amazing - a trip of a lifetime " Read full review on TripAdvisor 9/30/2010 Vote

9. All pretty superb so far, however its the detail and sadly the staff that really do let the hotel down.

"Not all you expect it to be " Read full review on TripAdvisor 8/5/2010 Vote

10. It is a sad review when the only good thing you have to say is that the housekeeping staff were the most friendly and helpful staff at this hotel.

"Housekeeping Staff - The Only Useful Staff Here " Read full review on TripAdvisor 6/25/2010 Vote