Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Issue

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Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (85) , MyTravelGuide (9) , Travelocity (20) , Expedia (70) , TripAdvisor (1000)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Issue

Appears in 73 comments.

The following words were used in comments with Issue:
area (5) beach (8) beauty (4) cares (4) chair (5) floor (4) food (4) hotel (22) liked (6) management (3) night (5) noise (5) not (13) pool (8) problem (4) reservation (3) room (18) service (12) small (5) staff (8)

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1. My only issue I had with the hotel on not rating it a 5 star was we were only asked 1 time in 6 days if we would like any drinks/food when out at the pool (I was out there every day for 4-6 hours).

"A Grand time at a Beautiful Hotel " Read full review on TripAdvisor 5/6/2012 Vote

2. The staff was very friendly, our room had charm but was a bit dark (again, we had constant rain; this may not be an issue if the weather holds up).

"very charming for waikiki but lackluster pool area " Read full review on TripAdvisor 5/3/2012 Vote

3. 00 per day, after staying in a hotel like this that attitude cheapens the experience-it was not an issue for us as we dont like to spend the whole day at the pool, sad to see people in groups hog 7-8 chairs, use them for 10 mins, show up before the alloted 60 mins are up-use them for another 10 mins and be gone again-the staff cannot change the policies management can-the staus quo sucks.

"Awesome hotel " Read full review on TripAdvisor 4/28/2012 Vote

4. The pool area is the only negative my wife and I had an issue with, nothing to do with staff but with the hotel policy.

"Awesome hotel " Read full review on TripAdvisor 4/28/2012 Vote

5. In addition, I would echo several other guest issues: bathrooms are small with minimal amenities for a resort and spa (Shampoo, soap and conditioner), room door didint lock unless you remember to push it closed to latch.

"Decent hotel but room small with issues " Read full review on TripAdvisor 4/14/2012 Vote

6. The pool is quite small, but we spent all of our time on the beach, so it wasn't an issue.

"Excellent end to our Hawaii trip " Read full review on TripAdvisor 3/23/2012 Vote

7. We found no negative issues with the Surfrider.

"Near perfection " Read full review on TripAdvisor 3/7/2012 Vote

8. The beachfront access, the sounds of Hawaiian music drifting up to our room each night, and the sound of the surf make up for any minor service issues we had.

"Still a beautiful hotel, with a few minor flaws " Read full review on TripAdvisor 2/10/2012 Vote

9. But if you stay up late, then this wouldn't be an issue for you.

"Gracious, old-world atmosphere " Read full review on TripAdvisor 12/28/2011 Vote

10. I brought my Lysol wipes with me so I took care of that issue myself.

"Great Stay at the Moana Surfrider " Read full review on TripAdvisor 12/21/2011 Vote