Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Negative

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Negative

Appears in 48 comments.

The following words were used in comments with Negative:
bathroom (3) cost (2) dining (2) expectation (2) helpful (3) hotel (12) location (4) not (7) please (2) pricey (2) resort (2) reviews (10) room (9) service (2) shock (2) small (3) staff (2) street (2) surprise (2) useful (2)

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1. Before I get into the negatives about our stay, I must say that the hotel is beyond beautiful and the location is amazing.

"Beautiful hotel but not up to the usual Starwood standards " Read full review on TripAdvisor 5/8/2012 Vote

2. The pool area is the only negative my wife and I had an issue with, nothing to do with staff but with the hotel policy.

"Awesome hotel " Read full review on TripAdvisor 4/28/2012 Vote

3. Even with these negatives I wouldn't hesitate to stay here again.

"Loooooooved this place.... " Read full review on TripAdvisor 4/16/2012 Vote

4. Another negative is the street noise.

"Loooooooved this place.... " Read full review on TripAdvisor 4/16/2012 Vote

5. There were a few negatives but for us they didn't detract from the stay.

"Loooooooved this place.... " Read full review on TripAdvisor 4/16/2012 Vote

6. A kahuna taught us a chant to bring in good energy and we left all negatives in the ocean at dawn.

"Beautiful, great food & lots of Japanese Brides " Read full review on TripAdvisor 3/29/2012 Vote

7. The room however, was very disappointing and would be my only negative factor for this hotel.

"Fantastic Location " Read full review on TripAdvisor 3/13/2012 Vote

8. We found no negative issues with the Surfrider.

"Near perfection " Read full review on TripAdvisor 3/7/2012 Vote

9. Only negative was the arrival experience - driveway was very congested and had no help with bags, etc as trying to get bags through the throngs of people, taxis, wedding parties, etc.

"Great hotel on Waikiki Beach " Read full review on TripAdvisor 2/23/2012 Vote

10. negatives: room was too small (maybe ok for Japanese or British tourists used to their cramped hotels).

"Pretty good. " Read full review on TripAdvisor 2/20/2012 Vote