Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Terrible

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Terrible

Appears in 25 comments.

The following words were used in comments with Terrible:
bar (2) experience (3) few (2) food (4) great (2) helpful (2) hotel (5) night (3) not (4) offers (2) park (2) pool (2) reviews (3) room (6) service (6) smell (2) staff (6) trip (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. terrible experience.

"Disappointing from start to finish " Read full review on TripAdvisor 5/11/2012 Vote

2. The air conditioning had a terrible musty smell.

"Don't stay at the Moana Surfrider and you won't be disappointed " Read full review on TripAdvisor 4/11/2012 Vote

3. We had a basic room, which at some hotels are terrible.

"Classic " Read full review on TripAdvisor 4/10/2012 Vote

4. Service at the beach bar with the wait staff was terrible.

"Nice hotel with great location. " Read full review on TripAdvisor 4/1/2012 Vote

5. Do these people really think they can charge these prices for the terrible services and food offered by this place? The food is nauseating.

"This is a god-awful hotel " Read full review on TripAdvisor 2/13/2012 Vote

6. Overall, a terrible Westin experience from the get go.

"Extremely noisy... Wouldn't stay here if you want to relax or rest at all. " Read full review on TripAdvisor 1/15/2012 Vote

7. After a terrible check in experience at the Hyatt Regency we packed our bags and headed across the road to the Moana instead, where we had a great couple of nights to finish off our week in Hawaii (honeymoon).

"Definitely one to try " Read full review on TripAdvisor 1/13/2012 Vote

8. Yes, the renovation done several years ago helped her out, the rooms are small, it has 'old hotel' smell in the hallways (part of the charm?) Also, some rooms have terrible views.

"The First Lady of Waikiki... Not Worth It " Read full review on TripAdvisor 12/3/2011 Vote

9. We were just shocked of such terrible service.

"Beautiful property but terrible service " Read full review on TripAdvisor 9/25/2011 Vote

10. Quality of some staffs were terrible.

"Waste of money " Read full review on TripAdvisor 9/18/2011 Vote