Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Horrible

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Horrible

Appears in 28 comments.

The following words were used in comments with Horrible:
arrival (2) bad (2) food (7) great (4) hotel (8) mold (2) never (2) nice (2) not (4) old (2) pool (2) quality (3) restful (2) room (11) service (4) small (3) smell (2) staff (3) street (3)

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1. And STILL was treated horribly from the second we arrived until we quickly checked out the following day (3 days earlier than schedule).

"STAY AWAY HORRIBLE SERVICE!! " Read full review on TripAdvisor 2/26/2012 Vote

2. They are not horrible.

"Better than expected " Read full review on TripAdvisor 2/21/2012 Vote

3. The room was horrible and small facing the city street, and across the street you could see prositutes hassling tourists, very small bathroom with mold on the walls, there was also a horrible smell coming from the vents.

"Horrible service " Read full review on TripAdvisor 1/29/2012 Vote

4. the food was so expensive but the amount of food was horribly small and ridiculous .

"Worst restaurant ever ! " Read full review on TripAdvisor 1/12/2012 Vote

5. The constant noise from the street is horrible.

"Super noisy!!!! " Read full review on TripAdvisor 12/2/2011 Vote

6. It is HORRIBLE.

"I really wanted to love this hotel but it has its drawbacks so beware " Read full review on TripAdvisor 10/17/2011 Vote

7. The housekeeping was horrible.

"Won't stay here again!" " Read full review on TripAdvisor 4/26/2011 Vote

8. The food was horrible.

"it has its perks but negatives too.. " Read full review on TripAdvisor 4/24/2011 Vote

9. The set-up was poor and the quality of food was horrible.

"Keep your expectations low & Poor Hotel response to Tsunami Warnings in Hawaii " Read full review on TripAdvisor 3/15/2011 Vote

10. But really, the staff is really horrible, rolling their eyeswhen you ask for changing room and what not, you can wait in front of the restaurant for minutes before they would address you if we would care for a seat.

"Most horrible starwood hotel i've ever been to " Read full review on TripAdvisor 12/20/2010 Vote