Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Smell

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Smell

Appears in 84 comments.

The following words were used in comments with Smell:
bad (5) bathroom (9) beach (5) carpet (4) hallway (5) historic (4) hotel (13) liked (17) lobby (6) mildew (10) mold (8) musty (14) new (4) not (13) old (11) older (3) room (49) small (12) smoke (4) urine (4)

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1. The beds smelled like cigarettes and one sunk down when you laid on it.

"Don't stay at the Moana Surfrider and you won't be disappointed " Read full review on TripAdvisor 4/11/2012 Vote

2. I had to have staff come in and open the window (which was locked and needed tools to open) because we had to turn off the air fearing we might get sick from whatever was causing the musty smell (mold?).

"Don't stay at the Moana Surfrider and you won't be disappointed " Read full review on TripAdvisor 4/11/2012 Vote

3. The air conditioning had a terrible musty smell.

"Don't stay at the Moana Surfrider and you won't be disappointed " Read full review on TripAdvisor 4/11/2012 Vote

4. It even smells great too.

"Love This Place " Read full review on TripAdvisor 3/29/2012 Vote

5. Fantastic public areas wonderful ambience but the diamond tower ocean front room had smell of smoke rooms were small plastic cups in bathroom to rinse your mouth so that you couldn't put toothpaste in without it falling down just had basic shampoo conditioner and soap.

"Disappointing " Read full review on TripAdvisor 3/17/2012 Vote

6. On the other hand,they fumigated the rooms during our stay,leaving a pungent chemical smell.

"This is a god-awful hotel " Read full review on TripAdvisor 2/13/2012 Vote

7. The value we paid, didn't match up to the first room we were in, paying 300 something for a room that is small and smells is poor value.

"Horrible service " Read full review on TripAdvisor 1/29/2012 Vote

8. The room was horrible and small facing the city street, and across the street you could see prositutes hassling tourists, very small bathroom with mold on the walls, there was also a horrible smell coming from the vents.

"Horrible service " Read full review on TripAdvisor 1/29/2012 Vote

9. The room smelled awful and an odd smell permeated the hallway.

"Really disappointed " Read full review on TripAdvisor 1/18/2012 Vote

10. Yes, the renovation done several years ago helped her out, the rooms are small, it has 'old hotel' smell in the hallways (part of the charm?) Also, some rooms have terrible views.

"The First Lady of Waikiki... Not Worth It " Read full review on TripAdvisor 12/3/2011 Vote