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28th
Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Average Price: $364  
 
Hotel Class:
2365 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 12 of 17
Average review rating: 4.18
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (85) , MyTravelGuide (9) , Travelocity (20) , Expedia (70) , TripAdvisor (1000)
SAFE TO BOOK ? (2/5 issues found)
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Problem
Appears in 135 comments. 
The following words were used in comments with Problem:
arrival (5)   beach (14)   bed (5)   chair (9)   community (5)   guest (6)   hotel (25)   never (12)   night (6)   noise (10)   not (26)   pool (7)   room (31)   service (5)   size (5)   sleep (5)   small (5)   staff (7)   street (11)   view (5)    
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1. In my previous visits I never had a problem getting service at the pool.
"A Grand time at a Beautiful Hotel " Read full review on TripAdvisor   5/6/2012 Vote      
2. This was not particularly a problem due to the location and it being easy to go out and get snacks (even at a late hour).
"Great spot, charming hotel - Historic wing " Read full review on TripAdvisor   4/23/2012 Vote      
3. Among the problems we found in our room, the patio doors went off their tracks every time they were opened and then were very difficult to close (I mean very difficult), the telephone buttons would not work on the base unit, the coffee maker was tippy (missing a foot) and spilled hot water, I brought only wireless devices with us but there was no wireless internet (in this tower only, the rest of the hotel has wireless), the air conditioner had no effect during the heat of the day, and the shower head sprayed in many unintended directions.
"Not up to its usual level " Read full review on TripAdvisor   4/16/2012 Vote      
4. No real problem with the room.
"Nice hotel with great location. " Read full review on TripAdvisor   4/1/2012 Vote      
5. I did not have any problems but I was aware that I should be careful as you should be anywhere you go.
"Beautiful, great food & lots of Japanese Brides " Read full review on TripAdvisor   3/29/2012 Vote      
6. East Coast visitors to get to sleep early enough)---a problem in the past.
"Long-time visitors keep returning " Read full review on TripAdvisor   3/17/2012 Vote      
7. The other problem with the room was the extremely loud A/C unit.
"Some rooms not up to standard " Read full review on TripAdvisor   3/10/2012 Vote      
8. Communication problem #4 or perhaps a cover up for something that was in the back of their file that was transacted on December 15, more than 6 weeks prior?The staff outside for our arrival was most excellent.
"Great old time hotel, but with communication problems " Read full review on TripAdvisor   2/11/2012 Vote      
9. Would I stay here again - the possibility exists if the communications problems were to cease.
"Great old time hotel, but with communication problems " Read full review on TripAdvisor   2/11/2012 Vote      
10. You will see later that this was communication problem #3.
"Great old time hotel, but with communication problems " Read full review on TripAdvisor   2/11/2012 Vote      
   
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