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Rank
28th
Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Average Price: $364  
 
Hotel Class:
2365 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 12 of 17
Average review rating: 4.18
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Disappoint
Appears in 123 comments. 
The following words were used in comments with Disappoint:
arrival (5)   beach (14)   chair (5)   friendly (4)   historic (5)   hotel (38)   least (4)   love (6)   most (4)   never (4)   nice (4)   night (6)   not (39)   ocean (6)   old (4)   pool (5)   room (31)   staff (6)   trip (5)   view (6)    
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1. So glad I was prepared before going or would have been very disappointed in the rooms.
"Love the atmosphere and glad I'd read the reviews " Read full review on TripAdvisor   5/13/2012 Vote      
2. Sure the Outrigger next door obscured our view a bit but I had expected that from pictures and reviews I had read so wasn't disappointed.
"A grande dame of Waikiki " Read full review on TripAdvisor   5/10/2012 Vote      
3. We paid for the deluxe package, and were not disappointed.
"Oldest resort but magical, felt like we were coming home... " Read full review on TripAdvisor   4/8/2012 Vote      
4. The flavor was good but the fact that the burger appeared to have been pre-cooked and dropped on a bun was disappointing.
"Wonderful hotel with a lively location. " Read full review on TripAdvisor   3/25/2012 Vote      
5. The room however, was very disappointing and would be my only negative factor for this hotel.
"Fantastic Location " Read full review on TripAdvisor   3/13/2012 Vote      
6. But most importantly, when you reserve an ocean front room with 2 beds, it's very disappointing to check in and find out that not only do they not have that room for you, but that the ocean front room with one bed doesn't even fit a cot and the best they can offer you with two beds is a 'partial ocean view' that actually means 'mostly alley view and ugly balconies across the street, with a sliver of ocean if you lean over the railing'.
"When you reserve 2 beds, you should get 2 beds " Read full review on TripAdvisor   3/13/2012 Vote      
7. We were very disappointed in this room.
"Some rooms not up to standard " Read full review on TripAdvisor   3/10/2012 Vote      
8. Very disappointing.
"Looks great, but be warned. " Read full review on TripAdvisor   3/3/2012 Vote      
9. I don't think I have EVER been more disappointed by a Westin.
"STAY AWAY HORRIBLE SERVICE!! " Read full review on TripAdvisor   2/26/2012 Vote      
10. We are heading back to Hawaii in October for our 1 year anniversary and will not make the same mistake again, really disappointing.
"Disappointing.. " Read full review on TripAdvisor   2/23/2012 Vote      
   
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