Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Unfortunate

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Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Unfortunate

Appears in 38 comments.

The following words were used in comments with Unfortunate:
area (2) balcony (3) beach (3) disappoint (2) expectation (2) experience (2) hotel (3) liked (2) need (2) night (4) noisy (2) not (7) ocean (2) room (17) small (5) street (2) view (2)

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1. who told me i needed to RENT one with concierge, who unfortunately were gone for the day (it was around 9.

"Slightly overated, but comfortable surrounds " Read full review on TripAdvisor 5/17/2012 Vote

2. The hotel common areas are beautiful, but unfortunately the rest of my experiences were just average.

"This hotel is not for me " Read full review on TripAdvisor 5/16/2012 Vote

3. unfortunately it wasn't.

"Horrible and totally out of WESTIN standard " Read full review on TripAdvisor 1/11/2012 Vote

4. But it wasn't the case, unfortunately.

"Location is it's Asset " Read full review on TripAdvisor 12/29/2011 Vote

5. unfortunately, the tiny pool and the noisy room couldn't make up for the positives.

"Perfect location, gorgeous lobby, noisy rooms and tiny pool. " Read full review on TripAdvisor 11/12/2011 Vote

6. unfortunately that means rooms in this wing are These rooms are NOT the cheapest in the hotel but not be able to have a sleep from Midday to AFTER 11pm is totally unacceptable and again not what you expect from a Westin.

"Lovely old hotel but DON'T STAY in the banyan rooms. " Read full review on TripAdvisor 10/14/2011 Vote

7. But unfortunately.

"Wow. Big difference from two years ago. A bit disappointed in services,amenities and room maintenance. " Read full review on TripAdvisor 9/12/2011 Vote

8. unfortunately we only stayed one night but the location is fantastic; the restaurant for dinner was outstanding and the cocktails are worth sampling multiple times.

"Absolutely beautiful hotel; great location " Read full review on TripAdvisor 9/11/2011 Vote

9. unfortunately, as it is the 4th July weekend we can't find accomodation anywhere else and don't even know our rights regarding a refund.

"Don't judge a book by it's cover! " Read full review on TripAdvisor 7/2/2011 Vote

10. The room was stuffy and unfortunately you cannot open the windows in these rooms as there is no balcony.

"Don't judge a book by it's cover! " Read full review on TripAdvisor 7/2/2011 Vote