Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Shock

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Shock

Appears in 22 comments.

The following words were used in comments with Shock:
bathroom (2) chair (3) hotel (4) negative (2) not (3) quality (2) reviews (3) room (5) service (3) small (2) tiny (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was shocked to see that my friend was standing right there and they were not even acknowledging her existence as they chatted away.

"Wonderful Resort, Perfect Location... " Read full review on TripAdvisor 4/11/2012 Vote

2. However, for the cost of the room, people we have referred there are shocked by its small size (do not even think about staying here if you are large, the bathroom is tiny) and the balconly will not accommodate table and chairs.

"Service and Maintenance in decline - we checked out early " Read full review on TripAdvisor 2/15/2012 Vote

3. We went back there this time to repeat our experience, and were shocked to see the change.

"Sadly disappointed " Read full review on TripAdvisor 1/19/2012 Vote

4. Bad Point: I was truly shocked, in all honesty, at the condition of my room when I arrived.

"Location is it's Asset " Read full review on TripAdvisor 12/29/2011 Vote

5. What a shock - having stayed at Westins throughout the world - what a downer this is.

"back to the 1950s " Read full review on TripAdvisor 11/27/2011 Vote

6. We were just shocked of such terrible service.

"Beautiful property but terrible service " Read full review on TripAdvisor 9/25/2011 Vote

7. While the bed itself is comfortable, the quality of the sheets is also shocking.

"Not worth the price " Read full review on TripAdvisor 8/11/2011 Vote

8. Service at the only restaurant serving breakfast is shocking.

"Not worth the price " Read full review on TripAdvisor 8/11/2011 Vote

9. I was shocked to find out that if I wanted to sit in a chair on the beach, I would have to pay.

"Won't stay here again!" " Read full review on TripAdvisor 4/26/2011 Vote

10. we walked in and I was shocked to see how tiny it was.

"it has its perks but negatives too.. " Read full review on TripAdvisor 4/24/2011 Vote