Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Awful

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (15) annoy (33) avoid (23) awful (19) bad (80) big deal (15) bugs (11) complain (61) complaint (27) cramped (13) dated (15) difficult (23) dirty (23) disappoint (103) downside (19) expensive (132) hard (50) hardly (12) horrible (27) issue (71) lack (21) loud (63) mediocre (14) mistake (12) mold (15) negative (38) noise (151) noisy (71) outdated (16) overpriced (24) poor (31) poorly (12) pricey (51) problem (116) ridiculous (24) rock (128) rude (45) sad (12) shame (15) shock (19) slow (27) smell (71) terrible (23) tiny (75) too small (23) unacceptable (12) unfortunate (33) worn (16) worst (24) wrong (28)

Awful

Appears in 19 comments.

The following words were used in comments with Awful:
hallway (2) hotel (5) not (3) room (5) smell (3) useful (2)

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1. What an AWFUL hotel.

"Don't do it!! " Read full review on TripAdvisor 5/21/2012 Vote

2. We used Starwood points and would have had one of the awful rooms you will read about in these reviews If we had not upgraded to a tower room.

"A Charming Place.....If.... " Read full review on TripAdvisor 2/14/2012 Vote

3. What a shame such a lovely place has fallen into the hands of such awful ownership & management .

"Below expectations.... " Read full review on TripAdvisor 1/19/2012 Vote

4. The room smelled awful and an odd smell permeated the hallway.

"Really disappointed " Read full review on TripAdvisor 1/18/2012 Vote

5. people of the staff are awful and absolutely not helpful.

"Horrible and totally out of WESTIN standard " Read full review on TripAdvisor 1/11/2012 Vote

6. In addition the food ordered at the bar was just awful.

"Elegant Old/New Hotel " Read full review on TripAdvisor 8/4/2011 Vote

7. Very small and the view was awful.

"Pefect Vacation!! " Read full review on TripAdvisor 5/25/2011 Vote

8. The third time, the seafood crepe was pretty awful, full of tough pieces of scallops and shrimp.

"Beautiful, Historic Hotel in Honolulu " Read full review on TripAdvisor 2/10/2011 Vote

9. We are starwood platinum yet no welcome lei, no newspaper, and our bed was awful.

"Looks nice on outside, but hit and miss. " Read full review on TripAdvisor 9/20/2010 Vote

10. Thus far - the public rooms are nice, the service is awful, and the tower rooms are dirty and very dated.

"We are here now - day 2 of 7. Thus far... " Read full review on TripAdvisor 9/8/2010 Vote