The Helmsley Park Lane, New York City, Unfortunate

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Rank

239th

Out of 676

The Helmsley Park Lane	Average Price: $439 Check Rates

Hotel Class:

36 Central Park South

New York City, 10019-1600 View map

4-Star Hotel Rank: 76 of 106
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unfortunate

Appears in 14 comments.

The following words were used in comments with Unfortunate:
bed (3) breakfast (3) continental (2) free (4) hotel (2) night (3) not (2) offers (2) park (2) room (5) upgraded (3) wifi (2)

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1. To be fair they did offer us an upgrade when we checked in but at $100 per night we couldn't afford it unfortunately.

"Nice Hotel in Excellent Location " Read full review on TripAdvisor 3/22/2012 Vote

2. We had really comfy beds and pillows unfortunately the beds were smaller than had been booked.

"Great spot, helpfull concierge,shame the rest let it down " Read full review on TripAdvisor 12/14/2011 Vote

3. unfortunately other than a gorgeous lobby the rest of the hotel is extremely disappointing.

"Perfect Location, Poor Hotel " Read full review on TripAdvisor 12/11/2011 Vote

4. unfortunately, the rollaway bed never arrived.

"Beautiful Hotel, Poorly Managed " Read full review on TripAdvisor 12/10/2011 Vote

5. unfortunately the hotel did not offer to notify us when an upgrade became available.

"Great Locaton " Read full review on TripAdvisor 11/5/2011 Vote

6. unfortunately, I didn't discover this fact until after we had unpacked and settled in, so it would have been too much of a pain to switch rooms.

"Fading 4-star, but worth a look " Read full review on TripAdvisor 9/19/2011 Vote

7. unfortunately, he is expecting me to foot the bill for him to do that.

"My HOT night in New York " Read full review on TripAdvisor 5/1/2011 Vote

8. Breakfast is at a large room and service is of course old-fashioned with plenty of waiters that seems a bit uninterested at that time of the day; my free continental breakfast was small (coffee, fruit , yogurt and a muffin) although I don't need really more than that; unfortunately there is no free wifi at the restaurant.

"One of the best locations in NY " Read full review on TripAdvisor 4/17/2011 Vote

9. The check-in was quick and they gave me an upgrade which meant a little larger room (although no park view), free wifi at the room and free continental breakfast; unfortunately, there is no executive floor or lounge.

"One of the best locations in NY " Read full review on TripAdvisor 4/17/2011 Vote

10. unfortunately, we will not be coming back to the Park Lane.

"Faulty Windows are a Real Problem Here " Read full review on TripAdvisor 12/14/2009 Vote