The Helmsley Park Lane, New York City, Issue

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Rank

239th

Out of 676

The Helmsley Park Lane	Average Price: $439 Check Rates

Hotel Class:

36 Central Park South

New York City, 10019-1600 View map

4-Star Hotel Rank: 76 of 106
Average review rating: 3.63

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , TripAdvisor (499) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) arrogant (4) avoid (4) awful (11) bad (45) bed bugs (10) bit dated (8) broken (10) complain (21) complaint (7) dated (40) difficult (8) dirty (30) disappoint (33) disgust (7) downside (4) dreadful (5) dump (5) dusty (5) expensive (69) filthy (4) hard (15) horrible (7) issue (17) lack (10) loud (5) mold (4) negative (22) noise (30) noisy (13) outdated (9) overpriced (6) peeling (19) poor (27) pricey (13) problem (36) ridiculous (8) rock (4) rude (15) sadly (5) shabby (12) shame (9) slow (5) terrible (13) tiny (5) ugly (5) unfortunate (13) worn (13) worst (13) wrong (13)

Issue

Appears in 20 comments.

The following words were used in comments with Issue:
complain (2) hotel (3) housekeeping (2) internet (2) management (2) nice (3) not (9) park (2) reviews (2) room (7) service (2) shower (3) staff (3) view (2)

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1. Apparently they are working on that issue.

"What a wonderful stay!!! " Read full review on TripAdvisor 5/7/2012 Vote

2. But that's not something that many people will have an issue with.

"well worth it!! my new home away from home! " Read full review on TripAdvisor 4/13/2012 Vote

3. My one issue were the pillows, but I'm a finicky sleeper.

"well worth it!! my new home away from home! " Read full review on TripAdvisor 4/13/2012 Vote

4. Other reviewers have had issues but I think how you approach the situation with the staff (ie, be nice and they'll be nice in return) is a factor.

"well worth it!! my new home away from home! " Read full review on TripAdvisor 4/13/2012 Vote

5. There were some key door issues but they were resolved quickly.

"Great hotel " Read full review on TripAdvisor 4/12/2012 Vote

6. But, I wanted to enjoy the short stay without stressing out about reporting these minor issues so I ignored them.

"Spring Break Special " Read full review on TripAdvisor 4/11/2012 Vote

7. Not from the internet issue itself but from the extremely lousy service.

"Poor service " Read full review on TripAdvisor 4/7/2012 Vote

8. The towels were not the 'fluffiest' and one did have a hole on it -- this is an issue that other reviewers have pointed out.

"One of the best locations in NYC. Nice hotel. Rooms are dated, though. " Read full review on TripAdvisor 3/16/2012 Vote

9. The only issue we had with the room was the heat level.

"Old world class - great holiday stay " Read full review on TripAdvisor 1/20/2012 Vote

10. It took three days for them to issue a credit - and we lost one night as a deposit for a room they would not let us use.

"Don't expect ANY help from the staff or management!!! " Read full review on TripAdvisor 11/5/2011 Vote